Call Forward for your home phone explained

: If the number is busy or goes unanswered, hang up and repeat the process in 2 minutes.

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Incoming calls can be automatically forwarded to a pre-determined number when the line is unanswered. The pre-determined number is chosen when you order the service, and is programmed in by TELUS.

This function is used to forward calls to voicemail when your phone line is busy. New accounts will not be able to turn this on and off.

Incoming calls can be automatically forwarded to a pre-determined number when the line is in use. The pre-determined number is chosen when you order the service, and is programmed in by TELUS.

This function is used to forward calls to voice mail when your phone line is busy. New accounts will not be able to turn this on and off.