Skip to contentSkip to search
Click here to find out how the potential Canada Post Strike may impact your order
TELUS Logo
TELUS Logo
You're currently in Personal Support. If you're a Business customer, visit our
Business Support page.

No Internet connection?

Help with troubleshooting your Internet connection issues & getting your service back online

No internet (image)

No internet connection?

Use this tool to troubleshoot and fix "no internet connection" issues. Log in to your TELUS account from any device with a working internet connection for the best results.

Test and fix no internet
Proceed without logging in

Did this article solve your problem?

Yes
No

Related articles

Measure the speed of your Internet connection and get information on factors that impact your network speed

Help with troubleshooting your slow Internet issues and getting your service back up to speed

Learn about accessibility at TELUS
function assign() { [native code] }