Troubleshoot Call Display on your home phone

If you have any other difficulties using Call Display, try the steps below:

Remove any additional equipment you may have attached to your phone line, such as an answering machine or other telephones. If you are subscribed to TELUS Internet, ensure you have microfilters plugged into all the phone jacks in your home. If the problem appears to be with your phone, consider getting it checked where you purchased it.

If Call Display works on your phone but is no longer working on your Optik TV,

contact us by phone or live chat with an agent for assistance

.