Slow internet speed

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Fix my slow internet issues >

Try these steps for a quick fix to your slow internet issues:

1. For slow wireless speeds in specific areas of your home:
   • Restart your device next to the modem
   • If speeds slow down again when you move your device farther away from the modem, you may want to extend your Wi-Fi coverage with Boost Wi-Fi in your home
2. Make sure your modem is:
   • At its original installation location and off the floor
   • Placed away from windows or objects that may obstruct the signal
   • Not placed inside a cabinet
3. Heavy usage such as uploading and downloading files or streaming HD media on multiple devices can give the illusion of you having a slow internet connection. Turn off the devices you are not using or upgrade to a faster speed plan
4. If only certain devices have slow internet, it may be a device capability issue. See our support page on Wi-Fi performance explained for more details
5. If internet is slow only on a certain website, then try opening a few other websites. If only this website is slow, then it’s a website-specific issue
6. Avoid using your devices near appliances such as microwave ovens, baby monitors or cordless phone stations
7. Disconnect inactive Wi-Fi devices or connect them by Ethernet