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Set up TELUS email on your computer using Outlook 2010

Access your telusnet email account through Outlook 2010

Not your email client?

  1. From your computer, select Start

  2. From the Start menu, select Microsoft Office Outlook

  3. From the top taskbar , select File

  4. From the left pane , select Info

  5. Select +Add Account. The Add New Account window is displayed

  6. Select Manually configure server settings or additional server types

  7. Select Next

  8. Select Internet E-mail

  9. Select Next

  10. Type the following information

    • Your Name: The name that will be displayed to recipients of your sent email
    • E-mail Address: Your telus.net email address
    • Account Type: Select IMAP
    • Incoming mail server: imap.telus.net
    • Outgoing mail server (SMTP): smtp.telus.net
    • User Name: Your email account username
    • Password: Your email account password
      Note: If you’ve forgotten your telus.net email password, call us at 1-888-811-2323. Our agents will help you reset your password
  11. Check the Remember password check box

  12. Select More Settings...

  13. Under the Outgoing server tab, check the My outgoing server (SMTP) requires authentication checkbox

  14. Select the Advanced tab

  15. Set Incoming server (IMAP): to 993

  16. Make sure the This server requires an encrypted connection (SSL) box is checked

  17. Set Outgoing server (SMTP): to 465

  18. Make sure the This server requires an encrypted connection (SSL) box is not checked

  19. Select OK

  20. Select Next

  21. Select Finish

Your telus.net email account is set up for use with Microsoft Office Outlook 2010.

Get a telus.net email


As a TELUS High Speed Internet customer, you receive one default telus.net email generated by us. You can also create your own free personalized telus.net email account. Learn more about TELUS Webmail.

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