To reset your Wi-Fi name and password, you'll have to login to your My TELUS account.
Login to My TELUS now.
Once you've logged in, follow these steps to reset your credentials:
- Once you have logged into your account, under the Internet tab, select Wi-Fi
- In the My TELUS Wi-Fi section, next to Wi-Fi settings, select Edit and edit the fields you would like to customize, either your network name or password. If you have a dual-band network and your Smart Wi-Fi is off, you will see two frequencies listed that you must click to edit separately
- Enter you new network name and create a password, then select Save. You may choose to change both your network name and password, or just your password. If you choose to change your network name, you must enter a password, though it can be the same as your current password.
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