Reset Home Phone voicemail password

Learn how to reset and create a new Home Phone voicemail password

Forgot your voicemail password? Follow the steps below to reset your existing Home Phone voicemail password and create a new password:

  1. Log in to My TELUS
  2. Select Reset voicemail password
    Note: Your 10-digit Home Phone number will become your temporary voicemail password.
  3. Select Confirm. You will see a success confirmation page.
  4. Your temporary voicemail password will expire immediately after you use it.
    To set a new password:
  • From your Home Phone: Dial *98 and follow the voice prompts
  • From any other phone: Dial your 10-digit Home Phone number and press * during the greeting and then follow the voice prompts, or dial 310-9899 (toll-free from within Canada) and then follow the voice prompts

Learn how to access your Home Phone voicemail.

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