Installing your Doorbell Camera

Watch this video on installing Doorbell Camera:

Print the Slimline Doorbell Guide - PDF

What’s in the box?

• Doorbell Camera
• Wall mounting bracket
• Wall screws
• Wall anchors
• Masonry drill bit adapter

You’ll need:

• Smartphone or tablet
• Screwdriver
• Pencil
• Drill (optional)
• 2.5 Mbps upload Wi-Fi
• Low voltage power (8-30 VAC, 10 VA or 12 VDC)
• Existing wired chime box

Make sure your existing doorbell is in working order and there is a good Wi-Fi signal at your doorbell location.

1. Press your doorbell and listen for your doorbell chime to ring

Didn’t ring?
If the existing doorbell does not ring the indoor chime when the button is pressed, there may be a power issue. Consult an electrician before beginning the installation process.

2. Check your Wi-Fi speed at the door

The Doorbell Camera requires a minimum of 2.5 Mbps upload speed to operate. In a browser on your smartphone visit telus.com/SpeedTest to determine the Internet speed.

Identify whether the chime is mechanical (ding-dong) or digital (plays a melody). You can identify the type by looking inside the chime box.

Requires installation of Digital Doorbell Adapter. For installation instructions, please refer to step 9.

Don’t have one of these?
If your chime box is not either of the above options or you have an intercom system, then it is incompatible with the Doorbell Camera.

1. Before beginning, turn off the breaker that controls your doorbell circuit

2. Test the doorbell to make sure the power is off and it does not ring

1. Remove the screws securing your doorbell to the wall
2. Check to see if there are two wires attached to the doorbell

No wires?
If the existing doorbell does not have wires then it is incompatible with the Doorbell Camera.

3. Remove the wires from the doorbell
   Tip: Bend the doorbell wires so they don’t slip back into the wall.

1. Place the mounting bracket at the desired location, making sure it is level
2. Using a pencil, mark the locations for the screw holes

• If you have wood, vinyl or aluminum siding go to Step 8
• If you have stucco, brick or stone go to Step 7

1. Using a 6mm (¼ inch) masonry drill bit, drill pilot holes for the wall anchors
2. Push or hammer the wall anchors into the pilot holes

1. Insert the doorbell wires through the hole in the mounting bracket
2. Place the mounting bracket over the marked location for the screws
3. Screw the mounting bracket into the siding or wall

1. Unscrew the two terminal screws on the mounting bracket

2. Insert the doorbell wires into the grooves of the mounting bracket and wrap them around the terminal screws

   Note: It doesn’t matter which terminal you connect a wire to.

3. Tighten the terminal screws to the mounting bracket

1. Remove the screw on the bottom of the mounting bracket

2. Hook the tabs on the top of the Doorbell Camera into the notches on the top of mounting bracket

3. Press the bottom face of the Doorbell Camera, making it flush with the mounting bracket

   Note: If the Doorbell Camera is not flush with the mounting bracket, make sure the wires are seated into the grooves of the mounting bracket.

4. Insert and tighten the screw on the bottom of the mounting bracket to secure the Doorbell Camera

If you have a mechanical chime, go to Step 12.

If you have a digital chime, follow the steps to install a Digital Doorbell Adapter.

1. Remove the cover from your digital chime
2. Remove the two wires from the digital chime terminals labelled "Transformer" and "Front"
3. Straighten the wires and insert them into the Digital Doorbell Adapter

Note: It doesn’t matter which terminal you connect a wire to.

4. Secure the Digital Doorbell Adapter leads to digital chime terminals labelled "Transformer" and "Front"

1. Turn on the breaker that controls your doorbell circuit
2. Wait for the Doorbell Camera LED to flash green and red

LED flashing orange?
If flashing orange, press and hold the main button for 60 seconds until the light begins alternating green and red.

Download the TELUS SmartHome app, then log in with your My TELUS credentials.

1. Select Menu at the top left-hand corner
2. Select + Add Device
3. Select Video Camera
4. Select Doorbell Camera ADC-VDB105
5. Type in a name for your camera and select Next

Let’s connect your smartphone to the Doorbell Camera’s temporary Wi-Fi network. This will allow you to add the doorbell to your home Wi-Fi network.

1. On your smartphone, exit the TELUS SmartHome app and go to the Settings app
2. Connect your smartphone to the Doorbell Camera’s temporary Wi-Fi network: Skybell_XXXXXXXXXX

3. After you are connected to the Skybell_XXXXXXXXXX Wi-Fi network, return to the TELUS SmartHome app and select Next
4. Select Scan for Networks

5. Select your home Wi-Fi network name from the list
6. Type in your Wi-Fi network password and select Next
7. Continue following the steps in the app until the installation is complete. This may take a few minutes

Watch this video on how to manage your monitored Doorbell Camera in the SmartHome App:

1. Select Menu at the top left-hand corner
2. Select Doorbell Camera
3. Select the gear icon at the top right-hand corner
4. Customize your doorbell settings. For example:
   • Rename your doorbell
   • Set up Doorbell Call Notifications
   • Create or modify Recording Schedules
   • Adjust your Doorbell Camera’s Motion Sensitivity
   • Change LED colours
   • Change Chime Type

Note: If you’re using a Digital Doorbell Adapter, select Chime Type and change to Digital.

Nice work. You’re all done.

Additional troubleshooting
Visit telus.com/CameraSupport for additional troubleshooting instructions.