Skip to content
TELUS Logo
TELUS Logo

How to reboot your Optik system

Instructions for restarting your Optik system

It is important to reboot the equipment in a specific order.

  1. Restart your modem
  2. Once it is back online, find your PVR
    Pro Tip: Your PVR will be the biggest digital box in your home!
  3. Disconnect the power cord from the back of the box
    hello
  4. Wait 2 minutes
  5. Reconnect the power cord to the back of your digital box
  6. The digital box will be ready when both the Link and Power lights are on
    hello
  7. Ensure you are able to watch Live TV and that your recordings are available
  8. Move on to any other digital boxes in the home and repeat steps 3 - 7

Search Support