Why doesn’t my landline phone have a dial tone?

Interference can originate from inside or outside of your home. Common causes of no dial tone on your landline include:

If your phone or other device is connected directly to the jack and you don't hear a dial tone, follow these steps:

If you don't hear a dial tone on more than one of your devices, follow these steps:

Interference can originate from outside of your home. If all the devices connected to your home landline don't have a dial tone, it may be because the copper wires connecting your home to the phone network have degraded. These wires may need to be replaced.

Home phone copper line is a live wire. For safety reasons, it is not recommended to personally test the lines. Instead, please

contact us

for assistance.