Email Troubleshooting: Did you set up a recovery email or mobile phone number with your account?

Restart Troubleshooting

Before we troubleshoot your email issue, let's first make sure that you are not experiencing a service outage in your area. If there are no resported outages in your area, proceed with the steps on this page.

Check the status of your TELUS Internet service now.

When you set up your email account, did you add a recovery email address or mobile phone number to reset your TELUS email password?

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