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Important: A Canada Post work disruption will impact mailed paper bills, payments made by mail and shipments. More information >

Important: A Canada Post work disruption will impact mailed paper bills, payments made by mail and shipments. More information >

Wi-Fi & Internet connection

Manage your Internet

All my devices cannot connect to the Internet (Actiontec T1200H / T2200H)

All my devices cannot connect to the Internet (Actiontec T1200H / T2200H)

Verify which lights you see on your modem and follow the related troubleshooting steps.

What lights do you see on your modem?

Internet light is off

Internet and Wi-Fi lights are on

Power light is red

Internet light is green / Wi-Fi light is off

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