How can we help you?
Here are some articles to help with tasks that can only be done online.
Need more help? Try these additional resources.
TELUS Service status
Check the status of service interruptions for your TELUS Internet, Home Phone, Optik TV and Mobility services.
Mobility order status
Placed an online Mobility order? Track and check the status of your order by entering the order number.
Ask other customers
Connect with the TELUS community and get answers from other customers on our forum, TELUS Neighbourhood.
Manage Internet & TV service
Diagnose Wi-Fi issues, monitor usage and improve your network performance with the TELUS My Wi-Fi app.
Accessibility at TELUS
We are committed to giving everyone equal access to the devices and services we all need to stay connected.
Self-serve with My TELUS
Learn about everything you can do quickly and easily online and with the My TELUS App.