Activate your phone

Get your phone going

It's easy to activate your phone online. Plus you can activate a TELUS phone, or one that’s unlocked and compatible.

Let’s get started…

Phone

Activate a TELUS phone or a compatible, unlocked phone.

Don’t have one? Shop Phones 

Or check your phone’s compatibility.

SIM Card

You can buy one in-store or online.

1. First, tell us who you are.
2. Did you buy this phone from TELUS?
3. Which type of service do you want to activate?
3. Which type of service do you want to activate?
2. Did you buy this phone from TELUS?
3. What would you like to do?
3. What would you like to do?

Need help?

New customers

Dial 1-888-552-3333

Existing customers

  • On your TELUS phone
  • Activate prepaid - Dial #123
  • Activate monthly plan - Dial *611

Call hours

  • For monthly and prepaid plans
  • Monday to Friday 8am to 10pm (EST)
  • Saturday to Sunday 9am to 7pm (EST)