AlarmForce by TELUS

AlarmForce customers – welcome to the TELUS family

With 24-hour security and monitoring, we're using Canada's award-winning network to make your home safer and smarter.

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Protect your home, your business and your well-being

Enjoy peace of mind knowing your space is safe with our trusted home security systems, so that you can live in the moment.

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Home Security

Keep your home and family safe

Protecting your family home from harm is our priority. With live Two-Way Voice monitoring and advanced video surveillance solutions, you can trust AlarmForce home security to protect your family no matter where you are.


Business Security

Ensure your business is secure

Protect your business and prepare for the unexpected with security solutions from AlarmForce. From live Two-Way Voice monitoring and advanced video surveillance to real-time phone alerts, you can trust that your business is in safe hands.

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Live independently

Get the help you need when you need it with the Two-Way Voice system. Access professional operators 24 hours a day to determine your situation and access medical information you have provided within minutes. We can then notify family, neighbours, or emergency personnel if necessary.

Explore AlarmCare

Product Bundles

Control panel with 2-way voice controlControl panel with 2-way voice controlControl panel with 2-way voice control
1 x Wireless Keypad
3 x Door Sensors3 x Door Sensors3 x Door Sensors
2 x Motion Detectors2 x Motion Detectors2 x Motion Detectors
1 x Smoke Detector1 x Smoke Detector

Select 1 Camera:

  • Indoor Camera OR
  • Outdoor Camera OR
  • Doorbell Camera

Select 2 Devices:

  • Indoor Camera OR
  • Outdoor Camera* OR
  • Doorbell Camera OR
  • Thermostat* OR
  • Door Lock (Button)* OR
  • Garage Door Opener*
1000 Video clips per month6000 Video clips per month

24-HR Guard Response
(where available)

24-HR Guard Response
(where available)

24-HR Guard Response
(where available)

Mobile AppMobile AppMobile App

Includes support for up to 4 cameras
(add up to 4 more cameras for $5/month)

Includes support for up to 4 cameras
(add up to 4 more cameras for $5/month)

*Get a free Google Home when you select one of these products as part of your Smarthome security system bundle.

Get set up in 3 easy steps

Call 1-800-267-2001 to get started

Current AlarmForce customers

We’re excited to welcome you and are committed to making the transition to TELUS for security as seamless as possible. You can count on the same reliable service you’ve come to expect from AlarmForce, with even more exciting capabilities coming in the future.

Your questions answered


TELUS announced an agreement to purchase the Western operations of AlarmForce from Bell including 39,000 AlarmForce customers across more than 100 communities in British Columbia, Alberta, and Saskatchewan.


Yes, you are now a TELUS customer. However, AlarmForce will continue to provide your technical support and customer care for now. We will continue to provide information over the coming months on what you need to do and what you can expect.


No, your service will not be interrupted. There will only be a brief service interruption during the installation process, if you decide to change equipment.


All customers that continue to receive their service from TELUS will have access to the latest wireless technology. For some customers, this means different equipment will be needed but these customers will receive a notification explaining any required changes.


For customer care, you can continue to reach AlarmForce at 1-800-267-2055. For technical support, you can reach AlarmForce at 1-800-267-2004.


Your existing price will be honoured and your existing services will continue to be supported. In the future, there will be opportunities to bundle security with other TELUS home solutions.


You will require a mobile app that is compatible with your equipment, so if your system is upgraded you may need to download a new mobile app but your technician will provide more detailed instructions if this is required.

Ready to get started?

Talk to a home automation specialist today for a free assessment to help determine the right solution for you. Call today for a free assessment.