The Pik TV app is now available for Nvidia Shield. Now you can watch live TV and access a large On Demand library of TV shows and movies on your Nvidia Shield TV or Nvidia Shield TV Pro with your Pik TV subscription.

Requirements & restrictions:

• Subscription to TELUS Internet, Pik TV and live channels is required. Licensing and rights limitations mean that not all programs and channels are available when not connected to your TELUS home internet
• My TELUS username and password is required to log onto this service
• The Pik TV app for Nvidia Shield can only be used in Canada when connected to your TELUS home internet

Supported devices

The Pik TV app for Nvidia Shield is available for Shield TV and Shield TV Pro devices running Android TV.

To install the Pik TV app on your Nvidia Shield TV or Shield TV Pro, please visit the Google Play Store to download the Pik TV app. You will need to be logged in to the Google Play Store with your Google username and password.

Once you are logged into the Google Play Store, follow these steps to install the Pik TV app:

1. From the Android TV home screen, open the Google Play Store from the apps row Navigate to the Search icon and search for Pik TV
2. Select Install and your download will start
3. After your download is complete, select Open to open the Pik TV app

You will need your My TELUS username & password to log in to Pik TV. Don’t have My TELUS? You can register now.

1. Power button: turns the Nvidia Shield on or off. If paired to your TV, it will also turn your TV on or off

2. Menu button: launches the Android TV settings menu. This button can also be customized by going to the Android TV home screen → Settings → Remotes & Accessories → Customise Menu button

3. Direction pad or D-Pad:

   • When browsing the guide, live tv or on demand: scrolls left/right/up/down.
   • When watching live tv: the up and down directions function as channel up and channel down

4. Middle button on pad: OK or Select. When something is highlighted, this button will confirm your selection

   • During live playback, press this button once to open up the info screen, display the program information , or turn on or off the audio accessibility settings (CC - Closed Captioning or AD - Described Video)
   • A second press of this button opens up the live guide

5. Back button: Returns you to the Pik TV main menu

6. Home button: Takes you to the Android TV home screen

7. Fast forward button: Jumps forward 3 minutes and brings up the scrub bar, allowing you to pause, rewind and fast forward On Demand programming, where available

8. Google assistant button

9. Play/pause button: Pauses and resumes On Demand playback, where available

10. Volume up button

11. Rewind button: Jumps back 3 minutes and brings up the scrub bar, allowing you to pause, rewind and fast forward On Demand programming, where available.

12. Volume down button

13. Netflix button: Launches the Netflix app

Notes:

• In order to control your TV’s power and volume with the Nvidia Shield remote, you will need to pair the remote to your TV. Please refer to your TV’s manual for instructions

• Pik TV does not currently allow you to pause, rewind or fast forward live TV. Pause, rewind and fast forward are available for On Demand programming at the discretion of the content provider

• To watch Netflix, a subscription is required

The Pik TV app for Android TV allows you easy access to your content with a navigation menu on the left-hand side of your screen.

Search

You can use the search function to find a movie, TV series or cast member. If searching for a movie or TV series, your search results will include both live and On Demand viewing options for your title.

If searching for a specific cast member, your search results will provide a list of available live or On Demand titles where that cast member appeared.

Home

From the Home screen, you can see what’s On Now on live TV, Resume your On Demand programming, browse Highlights and Favourites, or view your recent Purchases.

Guide

From any screen select the Guide button on the bottom bar to bring up the guide. To change the channel views and choose the view that you prefer, you can use the Filter by menu option under All Categories.

More options:

• Subscribed/My channel: Includes all channels in your package, though not all may be playable on your device
• All channels: Includes all channels available on Optik TV, including those you are not subscribed to. You can visit telus.com/myaccount to subscribe to additional channels
• Playable on this device: Includes all channels that are playable on the device filtering out any channels that are not playable based on your location

All Pik TV customers have access to the live and On Demand content included in their subscription. Some channels are only available when connected to your home TELUS Internet service due to content provider restrictions. Live TV will show you what’s on now by category.

During live TV playback, you can press the middle button of the D-Pad on your Nvidia Shield remote control once to bring up the program information screen and turn on closed captioning (CC) or described video (AD). A second press of this button will bring up a live guide, where you can see what’s on now, what’s coming up and change channels without stopping live playback.

To change channels in live TV playback mode, you can also use the up and down buttons on the D-Pad of your Nvidia Shield remote.

All Pik TV customers have access to the live and On Demand content included in their subscription, as well as a selection of On Demand movies available for rental. You can browse by Featured titles, TV Shows, Movies, Kids, Channels and more.

Note: You can pause, rewind, or fast forward On Demand TV content, but these features may be disabled on select programming by the content provider. You can pause, rewind, or fast forward On Demand movies available for rental.

Selecting Settings will allow you to set your closed captioning and audio description settings, see your app & version information, account info or logout from the Pik TV app.

Selecting Exit will close the Pik TV app and return you to the Android TV home screen.

• Find out how to keep your Pik TV app up-to-date

• Learn how to reset your Pik TV app

• If you are experiencing an issue with your Pik TV app for Nvidia Shield, please read the How to Troubleshoot Pik TV errors & issues page