Skip to contentSkip to search
COVID-19:Learn how we’re supporting communities and helping Canadians stay connected.
  • Personal
  • Business
  • Health
  • Agriculture
  • Social Impact
EN
AB
TELUS Logo
  • My TELUS
TELUS Logo
COVID-19:Learn how we’re supporting communities and helping Canadians stay connected.

TELUS Support

Learn about accessibility at TELUS
TV
Change service
Optik TV
Change topic

Welcome kit

Get detailed information and troubleshooting tips for your Optik TV and Internet

Download our Optik TV and Internet welcome kit:

Welcome kit

Welcome kit (traditional Chinese version)

The kit contains helpful information on setting up and using your Optik TV and Internet, and troubleshooting instructions for common issues.

Did this article solve your problem?

Still have questions? Ask the TELUS community

Connect with the TELUS community and get answers from other customers on our forum, the TELUS Neighbourhood.

Related articles

Set up Optik app
How to find and install the Optik TV app for mobile devices
Optik TV App on Android and browser
Features, functions and facts about the Optik TV app on Android and browser.
Optik TV App on iOS
Features, functions and facts about the Optik TV iOS app.
Optik TV App on Apple TV
Features, functions and facts about the Optik TV Apple TV app
Prepare for installation
Tips to ensure your installation day goes smoothly
To help us improve this website, we'd love to hear your feedback. Tell us what you think.
About Us AccessibilityCareersMediaPoliciesTELUS Service Status
SupportContact Us NeighbourhoodFind A Store User TermsService Terms
TELUS & CRTC Internet CodeInternet Code, SimplifiedTELUS & CRTC Wireless CodeWireless Code, SimplifiedPrivacy / CookiesSecurity
TELUS Digital TELUS International TELUS ProcurementTELUS WebmailTELUS Wise
TELUS Logo©2021 TELUS