TELUS PureFibre: Changes to your bill

The TELUS PureFibre network is expanding throughout British Columbia and Alberta to bring communities the fastest, most reliable internet technology. As part of the network build, we also upgraded our systems to better support you.

You will automatically be moved to the new system as part of the overall upgrade, but your services and charges will remain the same.

Your services will appear as “cancelled” (to remove services from the old system), but then “added” (to activate services in the new system). Your services and charges will remain the same.

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My TELUS

to view your bill.

Traditional copper wire or copper wire hybrid networks are subject to capacity constraints and environmental stresses that do not affect TELUS fibre optic technology, which is based on light signals.