JUNE 14, 2024

TELUS celebrates completion of PureFibre network in Lac La Biche County, enhancing connectivity for thousands

Comprehensive network upgrade provides gigabit internet speeds to homes, business and public services and enhances wireless coverage throughout the region

Vancouver, B.C. – TELUS is thrilled to announce the successful completion of its PureFibre network project in Lac La Biche and Plamondon in Lac La Biche County, Alberta, marking a significant milestone in providing state-of-the-art connectivity to rural communities. This ambitious project has made TELUS PureFibre services available to over 1,400 homes and businesses with gigabit internet speeds while enhancing cellular coverage across the region.

"With the completion of the TELUS PureFibre network, residents and businesses in Lac La Biche and Plamondon can now enjoy the revolutionary fast and most reliable internet service available, which is essential for today’s digital economy," said Shazia Zeb Sobani, Vice-president of Customer Network Planning at TELUS. "This significant investment not only demonstrates our commitment to bridging digital divides but also ensures that all members of the community have the digital tools necessary for success in the modern world."

Started in 2021, the Lac La Biche and Plamondon project was completed in partnership with the local government in late 2022. Earlier this year, TELUS representatives engaged with the community to educate and empower individuals through

TELUS Wise

workshops – a program dedicated to enhancing digital literacy and safety for individuals of all ages. These workshops were delivered in partnership with Lac La Biche County Family Community & Support Services, reaching out to young mothers and seniors.

"Thanks to Lac La Biche County investing in fibre, our community now has infrastructure that not only meets current needs but also positions us for future growth. State-of-the-art connectivity like TELUS PureFibre means that Lac La Biche County can attract new entrepreneurs and investment, allowing us to sell ourselves as a uniquely beautiful and quiet rural community with all the amenities of a larger centre,” said Mayor Paul Reutov of Lac La Biche County. “The benefits of this project – from improved healthcare and education access to enhanced business capabilities – will be felt across the County for generations to come."

The TELUS PureFibre network has helped transform Lac La Biche County, providing families and businesses with unparalleled internet speed and reliability, essential for modern digital demands and entertainment. This enhanced connectivity has given local businesses a competitive edge to operate globally from a rural setting. Significant improvements have been made in healthcare and education through innovative service delivery, such as cloud computing, telemedicine, and high-speed video connections for remote learning.

These advancements also support environmental sustainability by facilitating telecommuting and reducing carbon footprints. Additionally, the PureFibre network facilitates innovative agricultural technologies and smart city applications, providing a backbone for economic development and environmental sustainability. TELUS also upgraded the existing network towers with advanced LTE and 5G technologies, extending high-speed wireless coverage to more areas of the County. This means better phone and internet service for residents, supporting everything from daily communications to cloud-based applications and smart city solutions.

As Lac La Biche County embraces this new era of connectivity, TELUS continues to invest in communities across Alberta, ensuring that every citizen can benefit from the best network technology available anywhere in the world. This investment builds upon TELUS’ continued commitment to bring world-class connectivity to communities across the province. More recently,

TELUS announced an investment of more than $16 billion

to significantly expand and improve its network infrastructure and operations across Alberta over the next five years, supporting innovation, growth and strong, vibrant communities. It’s part of a larger commitment to deploy $73 billion across Canada by 2028 to develop infrastructure, improve sustainability and advance its network technology. These investments are critical to connecting Albertans with the people, resources and information that enrich their lives and underscores TELUS’ unwavering commitment to advancing technology and connectivity nationwide. From 2000 through 2023, TELUS has invested $259 billion nationally in network infrastructure, operations and spectrum, including more than $60 billion in Alberta. These investments are consistent with TELUS' capital expenditure guidance for 2024 as disclosed in our fourth quarter 2023 results and 2024 targets news release dated February 9, 2024.

Since 2000, TELUS, our team members and retirees have provided over $265 million in cash, in-kind contributions, time and programs and volunteered 3.7 million hours to charities and community organizations located in Alberta.

For more information about the TELUS PureFibre network and its benefits, visit telus.com/purefibre.

TELUS (TSX: T, NYSE: TU) is a dynamic, world-leading communications technology company with more than $20 billion in annual revenue and over 19 million customer connections spanning wireless, data, IP, voice, television, entertainment, video, and security. Our social purpose is to leverage our global-leading technology and compassion to drive social change and enable remarkable human outcomes. Our longstanding commitment to putting our customers first fuels every aspect of our business, making us a distinct leader in customer service excellence and loyalty. The numerous, sustained accolades TELUS has earned over the years from independent, industry-leading network insight firms showcase the strength and speed of TELUS’ global-leading networks, reinforcing our commitment to provide Canadians with access to superior technology that connects us to the people, resources and information that make our lives better.

Operating in 32 countries around the world, TELUS Digital Experience (TSX and NYSE: TIXT) is a leading digital customer experience innovator that designs, builds, and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands across strategic industry verticals, including tech and games, communications and media, eCommerce and fintech, banking, financial services and insurance, healthcare, and others.

TELUS Health is a global healthcare leader, which provides employee and family primary and preventive healthcare and wellbeing solutions. Our TELUS team, along with our 100,000 health professionals, are leveraging the combination of TELUS’ strong digital and data analytics capabilities with our unsurpassed client service to dramatically improve remedial, preventive and mental health outcomes covering over 75 million lives, and growing, around the world. As the largest provider of digital solutions and digital insights of its kind, TELUS Agriculture & Consumer Goods enables efficient and sustainable production from seed to store, helping improve the safety and quality of food and other goods in a way that is traceable to end consumers.

Driven by our determination and vision to connect all citizens for good, our deeply meaningful and enduring philosophy to give where we live has inspired TELUS and our team to contribute $1.7 billion, including 2.2 million days of service since 2000. This unprecedented generosity and unparalleled volunteerism have made TELUS the most giving company in the world. Together, let’s make the future friendly.

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telus.com

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