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Upgrade your internet experience this holiday season
Say goodbye to buffering and hello to seamless streaming, gaming and browsing with TELUS PureFibre Internet. Lock in incredible holiday savings on Canada's most reliable internet technology today.
PureFibre 3 Gig Internet1
Only TELUS offers futureproof speed and pricing: Purefibre Internet, now with 5-year Plan Price Lock.2
Internet Deals
PureFibre Internet®
Supercharge your connection with PureFibre Gigabit from $95/month3
Ditch cable internet and experience the real fibre difference with PureFibre Gigabit. Only TELUS offers 100% fibre direct to your home.
Gift with Purchase
Get a FREE 55" Samsung 4K HDR Smart TV
Valued at $699.99, you can get one when you bundle Optik TV & PureFibre Internet for 2 years.5
TELUS PureFibre Internet®
Live uninterrupted with our fibre internet
Some things just shouldn’t fail. Your internet is one of those things. With TELUS PureFibre, enjoy uninterrupted internet that won’t let you down.
Fibre direct to your home6
Our 100% fibre optic connection7 delivers lightning-fast internet directly to your home.
Speeds up to 3000 Mbps
PureFibre comes in many wonderful flavours - from fast to WOW!
Symmetrical download and upload speeds
Get equally fast upload and download speeds8 for buffer-free work, gaming and video.
Award winning Wi-Fi 6 hardware9
Wi-Fi 6 delivers the speed of PureFibre throughout your home.
Feel good about your connection
We're investing to connect rural and Indigenous communities, supporting Canada's vision for nationwide connectivity by 2030
A new generation of Wi-Fi is here
Get ready for the fastest, most reliable technology yet, with Wi-Fi 7.10 Experience the difference in your connection—from smoother streaming and clearer video calls to immersive lag-free gaming. The award winning Wi-Fi 7 hardware11 is designed to have an extended lifespan with new sustainable features and a minimalistic look. Now available for select customers on 1 Gig plans and higher.12
Wi-Fi Plus
Wi-Fi Plus: Elevate your connected experience
Eliminate dead spots13 with Wi-Fi Plus, delivering the most reliable internet coverage available.
Already a TELUS Purefibre customer?
Switching is simple
Take advantage of Simple Switch - a seamless transition to a TELUS plan of your choice.
No service downtime
We’ll handle your transfer
30-day money-back guarantee
No service downtime
We’ll handle your transfer
30-day money-back guarantee
No service downtime
We’ll handle your transfer
30-day money-back guarantee
Rural Internet
Smart Hub
Smart Hub uses our 5G and LTE networks to bring you fast, reliable Wi-Fi you can install in minutes. Now you can do all the things you love online, no matter where you are.
Gadget headache? Get relief with a HomePro™ membership
Technology doesn’t need to be frustrating. Become a HomePro member for exclusive 24/7 live support with tech experts who will help you install and troubleshoot almost any device in your home.
Our PureFibre Internet Service Promise:
- 30-day money-back guarantee. Activate online and if you’re not satisfied we’ll refund your money.
- 24/7 technical support. If there’s a problem with your services, find help through our various support options, no matter what time it is.
- 24/7 proactive monitoring. We constantly monitor the health of our fibre network to detect issues and resolve them fast.
Frequently asked questions
Wi-Fi Plus is a $10/mo add-on for anyone looking for additional Wi-Fi peace of mind. With Wi-Fi plus, you’ll know that your Wi-Fi network will work optimally in every corner of your home, and that you’ll have support at your fingertips whenever you need it.
Wi-Fi Plus saves you from having to purchase any additional Wi-Fi hardware. Our experts will find the optimal placement and number of devices you need to get the best Wi-Fi experience for your home’s layout.
You could choose to buy hardware from an electronics retailer and install them yourself, but with Wi-Fi Plus, you get a hardwired and professionally installed solution which will result in peace of mind and more reliable performance.
Wi-Fi Plus gives you the best-in-class hardware, installation, and support to give you the ultimate Wi-Fi experience. Wi-Fi that is professionally installed, and optimally set up for your home, with ongoing premium support that you can book anytime. All for $10/mo.
Wi-Fi Plus saves you from having to purchase any additional Wi-Fi hardware. Our experts will find the optimal placement and number of devices you need to get the best Wi-Fi experience for your home’s layout.
You could choose to buy hardware from an electronics retailer and install them yourself, but with Wi-Fi Plus, you get a hardwired and professionally installed solution which will result in peace of mind and more reliable performance.
Wi-Fi Plus gives you the best-in-class hardware, installation, and support to give you the ultimate Wi-Fi experience. Wi-Fi that is professionally installed, and optimally set up for your home, with ongoing premium support that you can book anytime. All for $10/mo.
TELUS always makes sure that every customer receives sufficient bandwidth (or capacity) to get close to their posted speed, even during peak hours. This means, for example, that if you’ve signed up for Internet 750 – whose posted speed is up to 750 Mbps – you will actually experience speeds of up to 750 Mbps day and night, including the peak hours of 6pm to 11pm.
Cable internet providers routinely place too many customers on shared connections. During quiet times, their customers may indeed enjoy the advertised speeds. But in busy times – precisely when you’re most likely to need a fast connection – real life speeds will be much lower.
Even if you’re not yet in a PureFibre area, you still benefit from more consistent speeds than those offered by our competitors.
TELUS is dedicated to creating a 100% fibre optic network6 – TELUS PureFibre. Fibre makes a better internet connection because it can provide better bandwidth, faster speeds, and much better reliability.
Fibre optic cables are made of glass, not metal. That makes a fibre optic internet connection immune to many of the forces that negatively affect traditional cable internet – like electrical interference, water and oxidation. It’s even impervious to temperature fluctuations.
The majority of our customers already enjoy a fibre optic internet connection direct to their homes. And that number is growing quickly, as we spend over $1 billion per year expanding our PureFibre network.
For customers that are not within PureFibre communities, we are offering fast and reliable DSL connections, including both ADSL and VDSL. Unlike cable internet, DSL lines are not shared with your neighbours, so you can expect consistently fast internet, even during the busiest times.
Our high speed internet plans vary by location. In many areas, we now offer speeds of up to 2500 Mbps (2.5 Gigabit Internet).
All plans include unlimited data and price guarantee when you sign up for a 2 year term.14
What is considered a “good” high speed internet connection depends on your online lifestyle, the number of people in your household, as well as the amount of connected devices in your home.
If you’re into streaming HD and 4K videos, or spend time gaming, you should be looking for a home internet plan with at least 250 Mbps. If there are multiple people in your home sharing the connection, then you’re better off with 500 Mbps or more.
If you have a household of very active internet users – who stream 4K shows, take video calls, play online games, and like to keep their photos synced on the cloud – TELUS’ Gigabit plan is the plan for you.
Perhaps your needs are lighter, and you mainly email and surf the web, then our lower-speed plans (50 to 250 Mbps) will meet your needs.
You can never have too much speed and it’s good to have some extra speed for when you need it! Our PureFibre X Internet plans with speeds of 1.5 and 3.0 Gbps will allow you to get more done quickly, ensuring you never miss out on online experiences.
Download speed means how quickly you can receive data from the internet. When you’re browsing websites or streaming music or video, it’s download speed that matters.
Upload speed means how quickly you can send data to the internet. This is important for high quality video conferencing (including Skype and FaceTime) uploading large files and – especially – intensive online gaming.
Most internet service providers have “asymmetrical” plans, with upload speeds that are much slower than download speeds. So, if you see a home internet plan that refers to a speed of “300 Mbps”, read the fine print. You may find that the upload speed is only 15 Mbps.
TELUS PureFibre internet plans are “symmetrical”. That means the upload speeds are just as fast as the downloads. For example, our PureFibre Internet 750/750 plan boasts download and upload speeds of up to 750 Mbps.
All of our plans now include unlimited home internet data on a 2 year term.14
Even if you’re not on an unlimited plan, all of our home internet plans come with generous data allowances, and you’ll be notified if you ever approach your limit. You can also monitor your data usage in your My TELUS account, so we recommend you keep an eye on it – at least for the first few months. Then you’ll get a feel for whether you should upgrade to a bigger plan, or possibly add Unlimited Data Usage to your account.
- Offer subject to change without notice. Available to new and existing TELUS customers in BC or Alberta who have not subscribed to internet in the past 90 days and activate an eligible internet plan on a 2 year term. The Plan Price Lock Discount (“Lock”) applies to the monthly regular price for eligible internet plans, before any applicable taxes, other government imposed fees, discounts, promotions and bill credits, for 5 years starting from the time of eligible plan activation. Prices of features, select add-ons and pay-per-use rates are not guaranteed during the Lock period and are subject to change. After the Lock period, in-market regular pricing applies and is subject to change. The Lock may be removed upon internet plan change or renewal or if you no longer meet the eligibility criteria. Cannot be combined with other promotional offers not mentioned in this advertisement. Prices of features and select add-ons are not guaranteed during the 2 year term and subject to change anytime. From month 1-60, a $45/mo. internet discount applies to the regular price, currently $155/mo. At month 61, the $51/mo internet discount will continue to apply for as long as the eligibility requirements are met or until the discount is no longer maintained. From month 1-60, a $20/mo discount applies to the regular price of unlimited data-add on, currently $20/mo. At month 61, the $20/mo unlimited data add-on discount will continue to apply for as long as the eligibility requirements are met or until the discount is no longer maintained. All prices do not include applicable taxes. A cancellation fee applies to the early termination of your 24 month internet service agreement, which will be the sum of $360, declining by $15 for every month of Internet service and reducing to $0 at the end of your 2 year term. Rental equipment must be returned in good condition within 14 days of upon cancellation or termination of service, otherwise the replacement cost will be charged to the account. Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. Concurrent data streams, including combinations of uploads and downloads, may be required to access maximum speeds. Maximum speeds may not be achievable using a single device. Discounts, promotions, benefits and credits are earned for each full month of service and do not apply to partial billing periods. Final eligibility for the services will be determined by a TELUS representative.
- Offer subject to change without notice. Available to new and existing TELUS customers who have not subscribed to internet in the past 90 days and activate an eligible internet plan on a 2 year term. The Plan Price Lock Discount (“Lock”) applies to the monthly regular price for eligible internet plans, before any applicable taxes, other government imposed fees, discounts, promotions and bill credits, for 5 years starting from the time of eligible plan activation. Prices of features, select add-ons and pay-per-use rates are not guaranteed during the Lock period and are subject to change. After the Lock period, in-market regular pricing applies and is subject to change. The Lock may be removed upon internet plan change or renewal or if you no longer meet the eligibility criteria.
- Offers subject to change without notice. Available to residential customers who subscribe to eligible services and enroll with pre-authorized payments. The $5/mo discount will apply each month to each eligible service and you must retain the eligible service(s) with pre-authorized payments to maintain the discount. Customers may see a partial credit when enrolling with pre-authorized payments depending on bill cycle. All prices do not include applicable taxes. Available to TELUS or Koodo Mobility post-paid customers who subscribe to qualifying TELUS Home Internet packages. A $10/mo. discount will apply to the internet bill for as long as the eligibility requirements are met or until the discount is no longer maintained. Discounts, promotions, benefits and credits are earned for each full month of service and do not apply to partial billing periods. If you change your plan following our eligibility assessment, your discount may be removed. Offers subject to change without notice. Available to residential customers who have not subscribed to TELUS Internet service in the past 90 days. Offer includes TELUS PureFibre Gigabit Internet. From month 1-24, a $25/mo discount applies. Regular price, currently $135/mo, applies after the 24-month term. All prices do not include applicable taxes. $0 Unlimited data offer is only available to customers signing up on a 2 year internet service agreement. Regular pricing (currently $20 for Unlimited Data add-on) applies at month 25. Minimum system requirements apply. Minimum system requirements apply. Final eligibility for the services will be determined by a TELUS representative. A cancellation fee applies to the early termination of your internet service agreement, which will be the sum of $360, declining by $15 for every month of Internet service and reducing to $0 at the end of your 2 year term. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. Concurrent data streams, including combinations of uploads and downloads, may be required to access maximum speeds.
- Offers subject to change without notice. Available to residential customers who subscribe to eligible services and enroll with pre-authorized payments. The $5/mo discount will apply each month to each eligible service and you must retain the eligible service(s) with pre-authorized payments to maintain the discount. Customers may see a partial credit when enrolling with pre-authorized payments depending on bill cycle. All prices do not include applicable taxes. Available to TELUS or Koodo Mobility post-paid customers who subscribe to qualifying TELUS Home Internet packages. A $10/mo. discount will apply to the internet bill for as long as the eligibility requirements are met or until the discount is no longer maintained. Discounts, promotions, benefits and credits are earned for each full month of service and do not apply to partial billing periods. If you change your plan following our eligibility assessment, your discount may be removed. Offers subject to change without notice. Available to residential customers who have not subscribed to TELUS Internet in the past 90 days. For customers signing up on a 24 months term, the Internet rate plan price is guaranteed to remain the same for the duration of the 24 month term. Prices of features and add-ons such as unlimited internet data, are not guaranteed during the 24 month term and subject to change anytime. Offer includes TELUS PureFibre internet 250. From month 1–24, a $25/mo discount applies. Regular price, currently $115/mo, applies after the 24-month term. All prices do not include applicable taxes. $0 unlimited data offer is only available to customers signing up on a 2 year internet service agreement. Regular pricing for Unlimited Data add-on applies at month 25, regular price is currently $20 per month and is subject to change without notice. Minimum system requirements apply. Final eligibility for the services will be determined by a TELUS representative. A cancellation fee applies to the early termination of your internet service agreement, which will be the sum of $360, declining by $15 for every month of Internet service and reducing to $0 at the end of your 2 year term. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. Concurrent data streams, including combinations of uploads and downloads, may be required to access maximum speeds. Maximum speeds may not be achievable using a single device.
- Available to TELUS or Koodo Mobility post-paid customers who subscribe to qualifying TELUS Home Internet packages. A $10/mo. discount will apply to the internet bill for as long as the eligibility requirements are met or until the discount is no longer maintained. Discounts, promotions, benefits and credits are earned for each full month of service and do not apply to partial billing periods. If you change your plan following our eligibility assessment, your discount may be removed. Offer subject to change without notice, while quantities last and cannot be combined with promotional prices. Available to residential customers who have not subscribed to Internet and Optik TV in the past 90 days. For customers signing up on a 24 month term, the Internet and Optik TV rate plan price is guaranteed to remain the same for the duration of the 24 month term. Prices of features and add-ons such as unlimited internet data, a la carte TV channels/theme packs and premium TV content are not guaranteed during the 24 months and subject to change anytime. Offer includes Optik TV Core + 1 Premium and Internet 250. Regular price of Optik TV is currently $60/mo. and Internet 250 is currently $115/mo and is subject to change. All prices do not include applicable taxes. $0 Unlimited data offer is only available to customers signing up on a 2 year internet service agreement. Regular pricing (currently $20 for Unlimited Data add-on) applies at month 25. Minimum system requirements apply. TELUS reserves the right to modify in-market offers of channel lineups, packaging and regular pricing without notice. 4K HDR television required to watch 4K HDR. Optik 4K PVR and Internet 50 or above required to watch 4K HDR on Optik. Subscription to corresponding channels required; not available with all channels Subscription to corresponding channels required not available with all channels. Final eligibility for the services will be determined by a TELUS representative. If service is cancelled within 90 days, any credits will be reversed and the amount will be charged to you in addition to any applicable cancellation fees. A cancellation fee applies to the early termination of your internet and Optik TV service agreement, which will be the sum of $720, declining by $30, for every month of Internet and Optik TV service and reducing to $0 at the end of your commitment term. If you cancel a single service (Optik TV or Internet), the service cancellation fee is $360 declining by $15 per month and reducing to $0 at the end of your commitment term. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Samsung UN55DU7100FXZC TV has a retail value of $699.99, based on the manufacturer’s suggested retail price.
- Not available in all areas. Traditional copper wire or copper wire hybrid networks are subject to capacity constraints and environmental stresses that do not affect TELUS fibre optic technology, which is based on light signals. Not available in all areas. Individual results may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. For a description of TELUS’ network management practices please see telus.com/networkmanagement.
- Not available in all areas. Traditional copper wire or copper wire hybrid networks are subject to capacity constraints and environmental stresses that do not affect TELUS fibre optic technology, which is based on light signals. Not available in all areas. Individual results may vary depending on location, usage within the home network, Internet traffic, applicable network management practices or server configurations. For a description of TELUS’ network management practices please see telus.com/networkmanagement.
- TELUS offers symmetrical speeds, with the exception of PureFibre Internet 1.5G where the download speed is 1500 Mbps and upload speed is 940 Mbps. Not available in all areas. Minimum system requirements apply. Final eligibility for the services will be determined by a TELUS representative. Maximum speeds require optimal network conditions on a wired connection and may not be achievable using a single device. Internet access speeds may vary depending on location, usage within the home network, internet traffic, user device capability, and applicable network management or server configurations. Concurrent data streams may be required to access maximum speeds. For a description of TELUS’ network management practices please see telus.com/networkmanagement
- Red Dot of the Red Dot Award: Product Design [2021]. See TELUS WiFi 6 Access Pointfor more details.
- Wi-Fi 7 is the latest Wi-Fi technology, based on the IEEE 802.11be standard. Wi-Fi 7 introduces groundbreaking technologies to enhance speed, combining ultra-wide 320 MHz channels with 4K-QAM data encoding. For stability, it uses Multi-Link Operation (MLO), which lets a device maintain a seamless connection by simultaneously using multiple bands to instantly bypass interference. To experience the full benefits of Wi-Fi 7, a compatible device and a corresponding high-speed internet plan are required. Actual speeds and reliability will vary based on your unique environment, including home layout, network congestion, and distance from the access point. Not available in all areas. New TELUS PureFibre customers on 1 Gig or higher plans are eligible for Wi-Fi 7. Other restrictions may apply including but not limited to availability. Existing TELUS Internet customers may not be eligible. Final eligibility to be determined at TELUS’ sole discretion. For more information on Wi-Fi 7 capabilities visit telus.com/WiFi.
- Red Dot Award: Product Design [2025]. See TELUS WiFi 7 Access PointandTELUS WiFi 7 Communication Technologyfor more details.
- One TELUS Wi-Fi Amplifier 7 is available for free rental and requires a TELUS Internet service subscription with professional installation (a $200 fee may apply for customers eligible for self-install). Signal speed and reception may vary depending on the location and configurations of the wireless modem router and Wi-Fi boosters, the location and capabilities of the wireless devices, the number of nearby wireless networks, the number of active Wi-Fi devices on the network and the construction materials of the home. Not available in all areas. New TELUS PureFibre customers on 1 Gig or higher plans are eligible for Wi-Fi 7. Other restrictions may apply including but not limited to availability. Existing TELUS Internet customers may not be eligible. Final eligibility to be determined at TELUS’ sole discretion.
- The 30 day Wi-Fi Plus Dead-Spot Free Guarantee provides eligible customers access to a technician visit within 30 days from the date of installation if any area within the service address experiences a Wi-Fi signal strength below -75 dBm in the 5GHz band (“Dead Spot”). Guarantee subject to change without notice. Customers must contact our support center within the 30-day period to report any Dead Spots. Our support team will perform remote diagnostics to verify the issue. If the issue cannot be resolved remotely, a technician will be dispatched to the customer's home at no additional cost, provided that the customer permits the TELUS representative to access the home. This guarantee is non-transferable and applies solely to the Wi-Fi Plus service and within the home where the service was originally installed. Changes to the home network configuration or physical environment, including, but not limited to,renovations or additions of new devices, after installation may impact Wi-Fi performance and are not covered by this guarantee. The guarantee does not cover issues caused by external interference, customer equipment or internet service provider outages.
- $0 Unlimited data offer is only available to customers signing up on a 2 year internet service agreement. Regular pricing for Unlimited Data add-on applies at month 25, regular price is currently $20 per month and is subject to change without notice.