Find your current device balance and understand adjustments
Your device balance is the cost to upgrade or cancel your device before the end of your service term if you activated or upgraded on or before July 3, 2019 (after July 3, 2019, all device balances are TELUS Easy Payment® balances.
The device balance is based on the discount you originally received for your device and decreases every month over the length of your service term. At the end of your service term in 24 months, the Device Balance is $0.
Where to find your device balance
Sample Device Balance on your monthly bill
Adjustments to your Device Balance