Terms and Conditions for TELUS Products and Services (excluding Quebec)

Quebec: Terms and Conditions for TELUS Products and Services

Québec: Modalités et conditions des produits et services de TELUS

Terms and Conditions for TELUS Products and Services (excluding Quebec)

View your TELUS Home Security & Safety Service Terms
This is an agreement between you and TELUS Communications Inc. (“TELUS”). It sets out the terms and conditions (the “Service Terms”) that apply to your use of the home security equipment and monitoring, personal safety alert and home automation system control services TELUS provides (the “Services”). The Service Terms, together with TELUS rules and policies applying to the use of the Services, form the agreement between you and TELUS for the Services (the “Agreement”).
By using the Services you are agreeing to the terms of this Agreement. IF YOU DO NOT AGREE TO THESE SERVICE TERMS, YOU MAY NOT USE THE SERVICES. For the purposes of these Service Terms, “you” refers to the person or business whose name appears on the bill.
TELUS reserves the right to amend any term of this Agreement, including rates and additional charges, at any time by giving 30 days’ notice. TELUS will notify you of amendments to this Agreement by posting notice of the amendment at telus.com/serviceterms (the "Service Web Site"), or by sending you notice on your monthly bill or email bill notice that this Agreement has been amended, directing to where the amendment may be consulted. If you have access to the Internet, it is your responsibility to go to the Service Web Site at least every month in order to become aware of any amendments posted on the site, and you agree to consult any amendments notified to you in accordance with the directions received on your monthly bill or email bill notice. You are not obliged to continue using the Services after an amendment to this Agreement is made; however, in the event you choose not to accept the changes, your sole remedy is to cancel the Services, effective at the end of your current billing period. Cancellation fees may apply. Your continued use of the Services following any amendment shall be deemed to be your acceptance of the amended Agreement, waiver of any additional notice requirements and agreement to pay for the Services in accordance with the amended Agreement.

Modalités et conditions générales des produits et services de TELUS


Mise à jour : novembre 2019

Quebec: Specific Terms and Conditions for TELUS Products and Services


Updated: November 2019

Annexe A

Indemnité compensatoire en cas de perte, vol, bris, destruction ou non-retour d’équipement * :

Equipment

Amount payable

Smart thermostat and garage door opener
$60.00
Main control panel
$300.00
Security detectors
$35.00
Cameras – indoor and outdoor
$130.00
Wired and wireless set-top box
$149.95
PVR set-top box
$249.95
Modem/router, wireless modem/router and wireless access point
$99.95
Wi-Fi booster
$49.95
Demarcation point
$49.95
Fibre optic terminal
$99.95
*Plus applicable taxes

Québec: Modalités et conditions générales des produits et services de TELUS

Mise à jour : novembre 2019

Québec: Modalités et conditions particulières des produits et services de TELUS

Mise à jour : novembre 2019
Annexe A
Indemnité compensatoire en cas de perte, vol, bris, destruction ou non-retour d’équipement * :

Équipements

Indemnité payable

Thermostat et ouvre-porte de garage intelligent
60,00 $
Panneau de contrôle principal
300,00 $
Détecteurs de sécurité
35,00 $
Caméras – intérieure et extérieure
130,00 $
Décodeur filaire et sans fil
149,95 $
Enregistreur multitélé
249,95 $
Modem routeur, modem routeur sans-fil et point d'accès sans fil
99,95 $
Amplificateur Wi-Fi
49,95 $
Point de démarcation
49,95 $
Terminal fibre optique
99,95 $
*Taxes en sus