People with disabilities
If you’re a person with disabilities, you may be eligible for our Tech for Good and Internet for Good programs. See below for details on each program. Please read carefully and note that the eligibility requirements and application process for these programs vary.
Tech for Good
The Tech for Good™ program supports people with disabilities who require professional assistance to independently use or control their mobile device (e.g. iPhone, Android, iPad, Amazon Fire, Kindle, or Galaxy Tab). The program is primarily educational and provides customized training and support to help improve your quality of life, independence and personal empowerment.
Program highlights
Access to Assistive Technology Specialists with expert knowledge about accessibility challenges and assistive technologies
Personalized, virtual one-on-one assessment, recommendations and training on mobile devices and related assistive technologies
Eligibility
If you own a mobile device and have a disability, you may qualify for Tech for Good if you require one of the following:
Training and support on how to use your mobile device’s accessibility features
Recommendations on assistive technology, including apps, software and hardware for mobile devices
You do not need to be a TELUS customer to receive training through Tech for Good. The program supports people with disabilities regardless of their mobility provider.
Delivered by experts with specialized knowledge in accessibility barriers and assistive technologies, training is provided by March of Dimes Canada on behalf of TELUS. To learn more about how we can offer support, we invite you to apply for Tech for Good and discuss your individual needs with our Assistive Technology Specialists at March of Dimes Canada.
How assistive technology ensures digital accessibility
Most smartphones and tablets have many assistive technology features built in. Learn how assistive tech for mobile devices can help people with disabilities overcome common barriers and help them live more independently.
Frequently Asked Questions
Non-profit organization requests
If you’re a non-profit seeking program assistance, please submit your inquiry using our online form.
Contact us
If you have any questions about Tech for Good after reviewing Frequently Asked Questions, please contact us at techforgood@telus.com.
Success stories
Learn more about how our Connecting for Good programs are making a positive difference in communities across Canada.
Internet for Good
Having access to reliable internet is increasingly essential. But for people with disabilities, obtaining this connectivity can be challenging. Internet for Good® helps by offering subsidized internet connectivity to individuals who receive the British Columbia Persons with Disability (PWD) benefit, the Alberta Assured Income for the Severely Handicapped (AISH) benefit, or the Canada Pension Plan Disability Benefit (CPPD).
Program details
Internet 25
Speeds up to 25Mbps2
Unlimited monthly data
Internet 50
Speeds up to 50Mbps2
Unlimited monthly data
You can apply if you:
Receive the PWD, AISH or CPPD benefit
Have proof of receipt of the benefit, such as:
• B.C. Ministry of Social Development and Poverty Reduction Confirmation of Assistance statement OR Release of Personal Information
• Alberta AISH Monthly Assistance Statement (including the Budget Information stub and Health Benefit card stub)
• CRA Statement of Canada Pension Plan Benefit T4A(P)
How to apply
- Apply online
- Apply by mail
If you are unable to apply online, you can mail a copy of your documents to:
TELUS
Attention: CART - Internet for Good Program
4535 Canada Way
Burnaby, BC
V5G 1J9
If applying by mail, please include your full name, return address, and contact phone number. If you provide an email address, we can expedite our response to your application.
Please note:
Documentation will be used for eligibility validation and then deleted or shredded. TELUS will be recording your name, mailing address, email (if applicable) and last four digits of a unique identifier.
Individuals are encouraged to enlist the help of a friend, family member or case worker to apply on their behalf if necessary.
The Internet for Good program is provided as a TELUS Wireline service only and is not available on our wireless network or for customers accessing TELUS High Speed Internet with a SmartHub.
Do not send the original copy of your document as it will not be returned to you.
What to expect after you apply
We will review and respond to all applications within 1 week (response may be slower for mail in applications)
If approved, you will be sent a code and instructions on how to sign up for the plan. If you cannot find the confirmation email in your inbox, please check your spam or junk mail folder.
Frequently Asked Questions
Non-profit organization requests
If you’re a non-profit seeking program assistance, please submit your inquiry using our online form.
Contact us
If you have any questions about Mobility for Good after reviewing Frequently Asked Questions, please contact us at InternetForGood@telus.com.
Success stories
Learn more about how our Connecting for Good programs are making a positive difference in communities across Canada.