People with disabilities
If you’re a person with disabilities, you may be eligible for our Tech for Good and Internet for Good programs. See below for details on each program. Please read carefully and note that the eligibility requirements and application process for these programs vary.
Tech for Good
The Tech for Good program supports people with disabilities who require professional assistance to independently use or control their mobile device (e.g. iPhone, Android, iPad, Amazon Fire, Kindle, or Galaxy Tab), computers or laptops. The program is primarily educational and provides customized training and support to help improve your quality of life, independence and personal empowerment.
Program highlights
- Access to Assistive Technology Specialists with expert knowledge about accessibility challenges and assistive technologies
- Personalized, virtual one-on-one assessment, recommendations and training on devices and related assistive technologies
Program highlights
- Access to Assistive Technology Specialists with expert knowledge about accessibility challenges and assistive technologies
- Personalized, virtual one-on-one assessment, recommendations and training on devices and related assistive technologies
Eligibility
If you own a mobile, computer or laptop device and have a disability, you may qualify for Tech for Good if you require one of the following:
- Training and support on how to use your mobile, computer or laptop device’s accessibility features
- Recommendations on assistive technology, including apps, software and hardware for mobile, computer or laptop devices.
You do not need to be a TELUS customer to receive training through Tech for Good. The program supports people with disabilities regardless of their mobility or internet provider.
Delivered by experts with specialized knowledge in accessibility barriers and assistive technologies, training is provided by March of Dimes Canada on behalf of TELUS. To learn more about how we can offer support, we invite you to apply for Tech for Good and discuss your individual needs with our Assistive Technology Specialists at March of Dimes Canada.
How assistive technology ensures digital accessibility
Most smartphones, tablets, computers and laptops have many assistive technology features built in. Learn how assistive tech for mobile devices can help people with disabilities overcome common barriers and help them live more independently.
Assistive technology for visual impairment
Today, most smartphones and tablets have many assistive technology features built in. If you're visually impaired, these features can make it easier to use your device and improve independence. For example, you can adjust the screen's colour, contrast, and brightness to help visually separate objects.
The TELUS Tech for Good program provides one-on-one training on your device’s assistive technology features and offers recommendations on additional tools to help you use your device to live more independently.
Assistive technology for visual impairment
1min 9sec
Assistive technology for hearing impairment
1min 6sec
Assistive technology for physical and motor impairment
1min 34sec
Assistive technology for speech, memory and cognitive impairment
1min 5sec
Frequently Asked Questions
No. Tech for Good is primarily educational and does not provide free mobile phones, tablets, computers or laptops. In some cases, program participants may be eligible for financial assistance to help cover the cost of the assistive technology needed to optimize the use of their mobile device.
Training is customized, virtual and primarily one-on-one. Support through Tech for Good varies greatly and is customized to each individual’s needs to help them optimize the use of their mobile, computer or laptop device.
Yes, TELUS Internet for Good provides low-cost internet to eligible people with disabilities in B.C., Alberta and some areas of Quebec. To learn more, visit
telus.com/internetforgood
.TELUS also offers a $20 monthly discount on consumer smartphone plans for people living with a disability. To apply for the discount, call us at
866-572-4698
and inquire about the TELUS Accessibility Discount.To learn more about Accessibility Services at TELUS, visit
telus.com/accessibility
.Non-profit organization requests
If you’re a non-profit seeking program assistance, please submit your inquiry using our online form.
Contact us
If you have any questions about Tech for Good after reviewing
Frequently Asked Questions
, please contact us at [email protected]
.Success stories
Learn more about how our Connecting for Good programs are making a positive difference in communities across Canada.
Non-profit organization requests
If you’re a non-profit seeking program assistance, please submit your inquiry using our online form.
Contact us
If you have any questions about Tech for Good after reviewing
Frequently Asked Questions
, please contact us at [email protected]
.Success stories
Learn more about how our Connecting for Good programs are making a positive difference in communities across Canada.
Internet for Good
Having access to reliable internet is increasingly essential. But for people with disabilities, obtaining this connectivity can be challenging. Internet for Good® helps by offering low-cost internet connectivity to individuals who receive the British Columbia Persons with Disability (PWD) benefit, the Alberta Assured Income for the Severely Handicapped (AISH) benefit, or the Canada Pension Plan Disability Benefit (CPPD).
Program details
Internet 25
$
10
per month for 24 months (plus taxes)1
- 25Mbps2 download speed
- 25Mbps2 upload speed
- 300GB of monthly data
Ideal for:
- Up to 3 devices
- Emailing and online browsing
Most popular
Internet 50
$
20
per month for 24 months (plus taxes)3
- 50Mbps2 download speed
- 50Mbps2 upload speed
- Unlimited monthly data
Ideal for:
- Up to 5 devices
- Sharing and posting online
Internet 150
$
35
per month for 24 months (plus taxes)4
- 150Mbps2 download speed
- 150Mbps2 upload speed
- Unlimited monthly data
Ideal for:
- Up to 11 devices
- Streaming and online gaming
What’s included in the plans?
- Option to purchase a low cost refurbished computer throughB.C. Technology for Learning Society
- No contract or cancellation fees
- Digital literacy and safety workshops and resources throughTELUS Wise®
- Option to purchase a low cost refurbished computer throughB.C. Technology for Learning Society
- No contract or cancellation fees
- Digital literacy and safety workshops and resources throughTELUS Wise®
Application information
You can apply if you:
- Receive the PWD, AISH or CPPD benefit
- Have proof of receipt of the benefit, such as:
• B.C. Ministry of Social Development and Poverty Reduction Confirmation of Assistance statement OR Release of Personal Information
• Alberta AISH Monthly Assistance Statement (including the Budget Information stub and Health Benefit card stub)
• CRA Statement of Canada Pension Plan Benefit T4A(P)
Please note
- Documentation will be used for eligibility validation and then deleted or shredded. TELUS will be recording your name, mailing address, email (if applicable) and last four digits of a unique identifier.
- Individuals are encouraged to enlist the help of a friend, family member or case worker to apply on their behalf if necessary.
- Do not send the original copy of your document as it will not be returned to you.
What to expect after you apply
- We will review and respond to all applications within 1 week
- If approved you will be sent a code and a TELUS call centre phone number to call to sign up. If you cannot find the confirmation email in your inbox, please check your spam or junk mail folder.
- The call centre agent can help you sign up for the service or help existing customers who qualify for this program to migrate from their current plan.
Apply online
Apply by mail
If you are unable to apply online, you can mail a copy of your documents to:
TELUS
Attention: Internet for Good Program
4535 Canada Way
Burnaby, BC
V5G 1J9
TELUS
Attention: Internet for Good Program
4535 Canada Way
Burnaby, BC
V5G 1J9
If applying by mail, please include your full name, return address, and contact phone number. If you provide an email address, we can expedite our response to your application.
Special Offers
- Get Optik TV® for $30/mo. when you bundle your TV and internet plan.5Watch your favourites on just about any device, anywhere, anytime.6
Take action now and protect your identityIdentity theft can happen to anyone. TELUS Online Security blocks over 9 million cyberthreats daily, to help you protect your identity, personal data and devices.7
Optik TV
TELUS Online Security
Frequently Asked Questions
Yes, if you are still eligible you can reapply by uploading your updated documentation at
telus.com/InternetForGood
. To ensure that there are no gaps in service or bill increases, participants are encouraged to apply before their two year service anniversary.No. The Internet for Good price is only valid for the Internet for Good plan which includes speeds of up to 25 megabits per second (where available) and 300GB of monthly data8. Existing TELUS Internet customers who qualify for Internet for Good can migrate to this plan if they would like to take advantage of the $10 price point. Alternatively, eligible applicants can select Internet for Good with speeds of up to 50 megabits per second (where available) or 150 megabits per second (where available) for $35/month. Both options include unlimited monthly.
You can migrate to the Internet for Good plan if you would like. Early cancellation fees may apply if you received a Gift with Purchase and are still within the initial Service Agreement period. To learn more about any fees that you may be responsible for, please refer to your Service Agreement details which are available under the Profile section of your My TELUS account.
If you have an existing contract with another Internet provider, you can wait until your contract expires before you apply for this program, or you can pay the penalty fee for breaking your contract. Please verify any costs involved with your current provider prior to applying for this program.
Use the B.C. Ministry of Social Development and Poverty Reduction “My Self Serve” service to Log in or Register
- Select Menu
- Select Payment Information
- Select Confirmation of Assistance
- Download "Confirmation of Assistance" as PDF
Non-profit organization requests
If you’re a non-profit seeking program assistance, please submit your inquiry using our online form.
Contact us
If you have any questions about Internet for Good after reviewing
Frequently Asked Questions
, please contact us at [email protected]
.Success stories
Learn more about how our Connecting for Good programs are making a positive difference in communities across Canada.
Non-profit organization requests
If you’re a non-profit seeking program assistance, please submit your inquiry using our online form.
Contact us
If you have any questions about Mobility for Good after reviewing
Frequently Asked Questions
, please contact us at I[email protected]
.Success stories
Learn more about how our Connecting for Good programs are making a positive difference in communities across Canada.
- Offer subject to change without notice and may not be combined with other offers. No term commitment is required. This is a month to month service. For low-income families, people living with disabilities, youth and government assisted refugees, regular pricing applies at month 25. For qualifying low-income seniors, the discounted price shown above will continue to apply for each month of service. Regular price is currently $60/month and subject to change without notice. Internet access is subject to usage limits. Additional charges apply for exceeding the included 300GB monthly data. For more information on how this works, please click here. An optional unlimited data add-on is available. Regular price for unlimited data add-on is $20/month and subject to change without notice. All prices do not include applicable taxes. Minimum system requirements apply. A credit check is required. The Internet for Good program is provided as a TELUS Wireline service only and is not available on our wireless network or for customers accessing TELUS High Speed Internet with a SmartHub. Internet for Good is only available in Alberta, British Columbia and some areas of Quebec. Final eligibility for the services will be determined by a TELUS representative and may vary by customer address. Cannot be combined with other offers. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. If you have been accepted to the Internet for Good program, your next step is to confirm that TELUS’ internet service is available at your service address by contacting 1-833-323-3338.
- Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. Concurrent data streams, including combinations of uploads and downloads, may be required to access maximum speeds. Maximum speeds may not be achievable using a single device.
- Offer subject to change without notice and may not be combined with other offers. No term commitment is required. This is a month to month service. For low-income families, people living with disabilities, youth and government assisted refugees, regular pricing applies at month 25. For qualifying low-income seniors, the discounted price shown above will continue to apply for each month of service. Regular price is currently $60/month and subject to change without notice. With the exception of qualifying low-income seniors, the $0 unlimited data offer is only available for the first 24 months of service and regular pricing applies at month 25. Regular price for unlimited data add-on is currently $20/mo and subject to change without notice. All prices do not include applicable taxes. Minimum system requirements apply. A credit check is required. The Internet for Good program is provided as a TELUS Wireline service only and is not available on our wireless network or for customers accessing TELUS High Speed Internet with a SmartHub. Internet for Good is only available in Alberta, British Columbia and some areas of Quebec. Final eligibility for the services will be determined by a TELUS representative and may vary by customer address. Cannot be combined with other offers. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. If you have been accepted to the Internet for Good program, your next step is to confirm that TELUS’ internet service is available at your service address by contacting 1-833-323-3338.
- Offer subject to change without notice and may not be combined with other offers. No term commitment is required. This is a month to month service. For low-income families, people living with disabilities, youth and government assisted refugees, regular pricing applies at month 25. For qualifying low-income seniors, the discounted price shown above will continue to apply for each month of service. Regular price is currently $75/month and subject to change without notice. With the exception of qualifying low-income seniors, the $0 unlimited data offer is only available for the first 24 months of service and regular pricing applies at month 25. Regular price for unlimited data add-on is currently $20/mo and subject to change without notice. All prices do not include applicable taxes. Minimum system requirements apply. A credit check is required. The Internet for Good program is provided as a TELUS Wireline service only and is not available on our wireless network or for customers accessing TELUS High Speed Internet with a SmartHub. Internet for Good is only available in Alberta, British Columbia and some areas of Quebec. Final eligibility for the services will be determined by a TELUS representative and may vary by customer address. Cannot be combined with other offers. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. If you have been accepted to the Internet for Good program, your next step is to confirm that TELUS’ internet service is available at your service address by contacting 1-833-323-3338.
- (For Optik Essentials) Offer subject to change without notice. Available to residential customers who have not subscribed to Optik TV in the past 90 days. Eligibility for TV plans may vary by customer address. Final eligibility for the services will be determined by a TELUS representative. For customers signing up on a 24 month term, the Optik TV rate plan price is guaranteed to remain the same for the duration of the 24 month term. Prices of features and add-ons such as a la carte TV channels/theme packs and premium TV content are not guaranteed during the 24 month term and subject to change anytime. Cannot be combined with other promotional offers. Offer includes Optik TV Essentials. From month 1-24, a $13/mo discount applies to TELUS Optik TV. Regular price is currently $43/mo and is subject to change. All prices do not include applicable taxes. Minimum system requirements apply. TELUS reserves the right to modify channel lineups and packaging without notice. HDTV input equipped-television required to watch HD. Downgrading to Optik TV Basics after accepting a promotional offer will trigger the cancellation fees. A cancellation fee applies to the early termination of your Optik TV service agreement, which will be the sum of $360, declining by $15 for every month of Optik TV service and reducing to $0 at the end of your 2 year term, plus applicable taxes. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. (For Optik Core) Offer subject to change without notice. Available to residential customers who have not subscribed to Optik TV in the past 90 days. Eligibility for TV plans may vary by customer address. Final eligibility for the services will be determined by a TELUS representative. For customers signing up on a 24 month term, the Optik TV rate plan price is guaranteed to remain the same for the duration of the 24 month term. Prices of features and add-ons such as a la carte TV channels/theme packs and premium TV content are not guaranteed during the 24 month term and subject to change anytime. Cannot be combined with other promotional offers. Offer includes Optik TV Core. From month 1-24, a $5/mo discount applies to TELUS Optik TV ($240 savings over two years). Regular price is currently $35/mo and is subject to change. All prices do not include applicable taxes. Minimum system requirements apply. TELUS reserves the right to modify channel lineups and packaging without notice. HDTV input equipped-television required to watch HD. Downgrading to Optik TV Basics after accepting a promotional offer will trigger the cancellation fees. A cancellation fee applies to the early termination of your Optik TV service agreement, which will be the sum of $360, declining by $15 for every month of Optik TV service and reducing to $0 at the end of your 2 year term, plus applicable taxes. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account.
- Based on channel selection, on-demand library, premium content, and HD and 4K HDR availability.
- 9 million+ threats blocked on average every day. Norton Labs. (2021, October 19). 2021 Norton Cyber Safety Pulse Report. Norton.
- Regular pricing (currently $20 for Unlimited Data add-on) applies at month 25. Minimum system requirements apply. Regular price is subject to change without notice. The Internet for Good program is provided as a TELUS Wireline service only and is not available on our wireless network or for customers accessing TELUS High Speed Internet with a Smart Hub. If you have been accepted to the Internet for Good program, your next step is to confirm that TELUS’ internet service is available at your service address by contacting 1-833-323-3338.