Troubleshoot Office Phone voicemail problems

Can’t remember your mailbox password?

If callers can not leave a message, it is likely due to two features ( and that need to be enabled to allow callers to leave a message. 

To enable these features, follow these steps.

For pick up the line, and hang up                         For pick up the line, and hang up. 

After enabling both features, try calling your office number from a different line and confirm if the call goes to voicemail.