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Frequently Asked Questions (FAQ) about Phone numbers — For TELUS Business customers
Find answers to common questions about Business Connect phone numbers.
Can I transfer my existing phone numbers to TELUS Business Connect?
Do I “own” my number? Can I keep my toll-free or local number if I choose to cancel?
How much do additional phone numbers cost?
How do I select Vanity numbers?
Do I need a phone for an additional phone number?
How do I change a phone number?
Can I request to enable blocked international destinations?
Can I make calls to any US and Canada numbers?
Can I swap phone numbers?
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Business Connect 24.1 phone firmware updates
Phone firmware updates for the Cisco SPA series models and Yealink CP930W / T4xS / T4xU / T5xW / W60P / W69P
Business Connect 24.1 release overview
Important new features and updates for TELUS Business Connect 24.1 release
The Internet Code of Conduct for TELUS Business customers
Information on the CRTC Internet Code of Conduct and American Sign Language (ASL) video
TELUS Assist for Business customers
Learn how our virtual assistant can help get you instant answers to questions about TELUS Business services — anytime, anywhere
Special service numbers for mobile phones — For TELUS Business customers
Canada-wide special and emergency numbers in the TELUS network
Learn about accessibility at TELUS