Assign phone numbers to an extension or company

A local phone number comes with every user assigned to your account. You can move these numbers around to suit your preference. Note that you must have admin privileges in order to access these settings.

  1. Select
    Phone System
    >
    Phone Numbers
    >
    All Numbers

  2. Select the number you wish to assign

  3. Select either
    Auto Receptionist
    or
    Extension

    • Auto Receptionist
      will assign the number as a
      main company number
      > continue to Step 5

    • Extension
      will assign the number to a
      user
      ,
      group
      or
      IVR Menu
      > continue to Step 6

  4. If you selected
    Auto Receptionist
    > select
    Save

  5. If you selected
    Extension
    > select
    Select Extension
    > select
    extension to assign
    > select
    Done
    > select
    Save

Did this article solve your problem?

Yes
No

Related articles

TELUS Business Optik TV Restart feature

Learn about the Business Optik TV Restart feature

Enabling or disabling Nighttime Mode on your TELUS Secure Business control panel

Learn how to change your TELUS Secure Business control panel display, voice settings and chime settings for evenings and nights.

Enabling or disabling Sensor Activity Monitoring for TELUS Business customers

See the status of a specific Door and Window or Motion sensor on your system status or event history.

Activate your TELUS Business email on an iPhone or iPad

Instructions to set up your business email account on an iPhone or iPad

Making a call or sending a text when travelling for TELUS Business customers

How to make phone calls and send texts to numbers in different locations while on a business trip to the US or international destinations.

Learn about accessibility at TELUS