No dial tone on your Office Phone (landline)

Find out why your landline has no dial tone and how to fix it.

Before you begin

  • Make sure there are no outages in your area by consulting the
    Business Service Status page

  • Make sure your phone is not off the hook. If you have multiple phones, verify that they are all properly connected, hung up and that the cables are firmly engaged

  • If you are using a cordless telephone, make sure that the battery is charged and the base is plugged in

  • Make sure your other devices (answering machine, fax, computer modem, alarm system, etc.) are plugged in

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