Make a business bill payment arrangement
How to set up a payment plan and payment notifications for your overdue balance
If you’re unable to do so, you may be able to avoid service disconnection by making a payment arrangement so as to pay your bill at a later date.
If your account has already been disconnected, once we’ve received your payment arrangement online, we’ll restore your service quickly – typically within an hour. Make sure you turn your phone off and on again to reactivate it. A reconnection fee will still apply.
Make sure to verify your text or email inbox as
you may have already received an email or text message
with the links to make a payment arrangement.
If you have not, you can follow any of the methods below.
Make a payment arrangement through our chat
Making a payment arrangement using My TELUS online portal
Make a payment arrangement by phone
Make a payment arrangement using the My TELUS mobile app
Make sure to respect the payment arrangement you have made.
If you miss your payments, your service may be disconnected and you’ll be subject to a reconnection fee.
Please note that making a payment arrangement does not prevent late fees. Your credit rating may also be affected.