How to report a business bill payment

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If you've made a TELUS bill payment near or after your payment due date, you can report it online or by phone.

Report a payment through TELUS Assist

The fastest way to report your payment is with TELUS Assist.

Go to
TELUS.com/business
, then select
Small or medium business
Click the
TELUS Assist icon
found on the page
Select the following options to initiate the virtual assistant:
- Select
  I’m a Business Customer
- Are you an existing TELUS Business Customer?
  Yes
- How can we help you?
  Changing features, billing and other account inquiries
- What services can we help you with?
  Example
  : Business mobility services, Etc..
- *(if you selected mobility) Is your question related to roaming passes?
  No
Enter your name, email address and contact number
Type
Report a Payment

Note:
 The payment reported must be at least the past due amount.

Report a payment through your My TELUS portal

Report a payment by phone

Your account is now marked with your payment.

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