There are several ways to download the app. Choose the most convenient for you.
Text the word "APP" to 54555 to receive a message with a My TELUS App download link.
App Store or Google Play Store
Download the app directly from the App Store (iOS) or Google Play Store (Android):
Select
Install
and follow the onscreen process
Once the app has been installed, select the icon to access the My TELUS app
Sign in using your existing My TELUS username and password
Tip:
If you are already registered to My TELUS but have forgotten your password or username, select either
Forgot your email/username?
or
Forgot your password?
to reset them.
Note
: Keep in mind that downloading the My TELUS App can use anywhere from 10-100MB of data when not on Wi-Fi. You can find the size of the download displayed in the app store under
Information
.