Business over 10,000 sq ft? Shop Commercial Security

TELUS Secure Business

Get 3 months of complimentary service, including installation, on any TELUS Secure Business package when you sign up today.

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Looking for TELUS home security?

Key features

Create unique access codes to track who enters and leaves your premises
Remotely stream live or recorded HD surveillance video
Sort video clips with intelligent object detection and activity alerts
Manage your thermostat preferences for the week by setting it to a schedule

Speak to an expert, or report a false alarm at 1-855-818-3587. Visit our support section for more information.

Professional security system

Help protect your business with 24/7 business security monitoring alerts and real-time HD surveillance video

Security control from anywhere

Remotely set-up, manage and monitor your alarms, locks and cameras from our powerful mobile security app

Reliable installation and support

Trust our certified security professionals to install your business security system and help protect your business

Great value for your business

Get up to $1,900 in equipment when you sign up for a term and bundle to save

Plans

Smart Camera

3 year term

$12

/month,

When bundled with TELUS Business services. Regular price $22/mo.

Included: A secure, affordable, self-monitored service

1 indoor or outdoor video camera

Access to mobile application

Order Smart Camera Plan

Monitor

3 year term

$18

/month,

When bundled with TELUS Business services. Regular price $38/mo.

Included: 24/7 professional monitoring, Access to mobile app, Guard response

1 motion sensor

1 main control panel

2 door or window sensors

Order Monitor Plan

Protect

3 year term

$28

/month,

When bundled with TELUS Business services. Regular price $48/mo.

Included: 24/7 professional monitoring, Access to mobile app, Guard response

1 motion sensor

1 main control panel

2 door or window sensors

1 indoor or outdoor video camera

Video analytics

Order Protect Plan

Control

3 year term

$48

/month,

When bundled with TELUS Business services. Regular price $68/mo.

Included: 24/7 professional monitoring, Access to mobile app, Guard response

2 motion sensor

1 main control panel

3 door or window sensors

3 indoor or outdoor video camera

Video analytics

1 TB video recorder

Order Control Plan

Customize and upgrade your protection.

Secure your business and stay in control with cameras, sensors and automation devices that can be added to your security plan. Customize your security solution to ensure all areas of your business are well protected.

Explore device catalogue

A day with TELUS Secure Business

8:00 a.m.

Open your app and unlock your doors

Start the morning by opening your smartphone app, setting your thermostat for the working day, and unlocking your secured doors for your employees.

9:00 a.m.

Keep track of all-day deliveries

With time-limited access codes, track who delivered your morning or after-hour packages, and if they accessed any secured areas with your installed motion and door sensors.

2:00 p.m.

Enable automated HD video security

Arm your security system to automatically trigger video recording and notifications to detect people, vehicles or animals in important areas and automate lighting to prevent intrusion.

6:00 p.m.

Lock up and head home

By setting automatic closing preferences, rest with ease knowing you locked the doors, armed the system, and adjusted the thermostat so you save on energy costs.

Looking for more security options?

Physical and cyber security business solutions by TELUS

TELUS offers premise protection, and cyber security solutions. By leveraging the power of technology, TELUS delivers convenience, control, and safety services.

Explore all security solutions

Commercial security solutions for spaces over 10,000 sq ft

TELUS offers a customizable commercial security system for complex business needs. Includes ULC certification, and 24/7 video surveillance and monitoring.

Explore commercial options

Home security just got smarter

TELUS offers a customizable commercial security system for complex business needs. Includes ULC certification, and 24/7 video surveillance and monitoring.

Explore TELUS SmartHome Security

Business Bundles

Build your own TELUS Secure Business bundle with other services.

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App Store

FAQs

What does your business need before signing up?

A wireless internet connection that is at least 2.5 Mbps. If you don’t have internet, sign up for TELUS Office Internet and when you do, you’ll save $10 on your TELUS Secure Business monthly bill.

Will my existing security system work with TELUS Secure Business?

It depends. A TELUS Business agent can happily assess whether you can use existing hardware.

What if I don’t want a 3-year service commitment, can I take a 2 or 1 year commitment?

Only 3-year commitments are available at this time. If you wanted to end your service early, you would have to pay the remaining months of the agreement.

What if I move during my 3 year service agreement?

You will have to pay an installation charge so one of our technicians can install your service at your new location. This charge will vary depending on what needs to be moved, please contact us to find out more.

You also have the option of transferring the service to the new occupants/residents. If that’s not possible, a cancellation fee will apply.

What if I want to add more hardware to my package such as additional cameras?

You can always add additional equipment and services (additional charges may apply)

What if a piece of hardware breaks during my 3 years commitment?

While on contract all technical issues will be corrected by TELUS, certain restrictions may apply.

Do I need to apply for a security permit?

Yes, most municipalities in Canada require each business to have a security permit in the event emergency crews are dispatched due to an alarm.

Unfortunately, the rules are not the same for every city so it is best to search for your city’s permitting requirements online.

Do I need to display my permit?

Refer to local municipality rules & guidelines.

Guidelines

What is an insurance certificate and what does it do?

Having a monitored security system from TELUS can reduce insurance rates. If your insurance company offers such a discount, you can use your monthly bill issued to you as proof of the system.

You can also request an insurance certificate as proof of service either through Live Chat, or by phone at 1-855-818-3587

Does my business need a custom security system set-up?

If your premises are in need of any of the following, please contact the TELUS Custom Security System team at 1-855-909-8277 to assess your installation needs:

Hardwired security system or hardwired smoke sensor
Continuous security monitoring for 5 partitions
At least 10,000 square feet
8 Security cameras or more

Welcome to TELUS Secure Business. You now have access to 24/7 protection and an easy-to-use mobile application that allows you to set-up, manage and monitor your alarms, cameras and automation devices.

Below are key resources to help you set-up and optimize your security solution:

Learn how to prepare for the installation

Tour the mobile app and learn how to arm your system

Familiarize yourself with your main control panel

Learn how to view and manage your video cameras

Request sales callback

Have a question or ready to order? We aim to respond within two business days.

Request sales callback

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Talk to a Sales Expert for TELUS Secure Business

1-877-352-0898

8:00am - 11:00pm EST, Mon - Fri | 8:00am - 8:00pm EST, Sat - Sun