Have a question or ready to order? Talk to a security expert.

Get business security with 24/7 professional monitoring for just $50/mo when you bundle

Plus, gain valuable insights with Business Activity Analytics for just $5/month to make smarter decisions.¹

A man getting a security alert on his phone.

Comprehensive business security

Protect your business with 24/7 monitoring, real-time HD video, and instant event notifications for complete peace of mind.

Access at your fingertips

Keep an eye on your business from anywhere with live monitoring and security controls in an easy to use app.

Automate to save time & money

Streamline your operations with pre-built automated security routines, including locks, lights, thermostats, and more.

Better data. Smarter decisions.

Get business activity analytics like queue monitoring, heat mapping, and occupancy tracking to optimize operations.

Security solutions tailored to your business

Find your perfect plan in just 5 minutes

Take the quiz

Explore Plans

Flexible security solutions tailored to your business needs

App and web access included in all plans

Smart Camera

A video-only, self-monitored service for protection

Add enhanced business activity Analytics for $5/mo.

Select Smart Camera Plan

24/7 video recording

Event based recording

People, Vehicle and Animal detection

Devices included:

Choose between an indoor or outdoor video camera⁴

Optional add-ons:

Add up to 12 cameras

Monitor

Intrusion detection with sensors and professional monitoring

When bundled with eligible TELUS Business service

Select Monitor Plan

Security system with sensors

24/7 Professional Monitoring

Devices included:

Security Panel, 1 motion sensor, 2 door/window sensors

Optional add-ons:

Additional sensors
Smoke detector, flood sensor and more

Protect

Advanced security with professional monitoring, cameras and sensors

When bundled with eligible TELUS Business service

Add enhanced business activity Analytics for $5/mo.

Select Protect Plan

Security system with sensors & camera

24/7 video recording

24/7 Professional Monitoring

Event based recording

People, Vehicle and Animal detection

Devices included:

Security Panel, 1 motion & 2 door or window sensors

Choose between an indoor or outdoor video camera⁴

Optional add-ons:

Add up to 12 cameras

Additional sensors
Smoke detector, flood sensor and more

Supports automation devices
Smart thermostat, smart lock and more

All plans include professional installation
Our technicians will handle your installation starting from $199 for a hassle free, secure set up.⁸

Elevate your security with the Protect plan

24/7 professional monitoring
Professional security teams watching over your business, day and night.
Event based recording
Intelligent cameras that instantly record any suspicious activity, giving you complete security coverage.
People, vehicle and animal detection
Identify people, vehicles, or animals—ensuring accurate alerts and notifying you of real security threats.
24/7 video recording
Continuous protection with around-the-clock recording—never miss a security incident.

Smarter security with AI-powered cameras

Detect movement with our AI-powered cameras.
Plus, add Business Analytics to turn security footage into business insights.

Video analytics

Gain visibility into your business at all hours.

Business Activity Analytics

Improve your everyday business activity operations.

Customize your security to fit your business needs

Discover the devices included in your plan and explore powerful upgrades to enhance your security.

Explore devices

Business Bundles

Build your own TELUS Secure Business bundle with Internet and other business services to help you stay connected and save.

Explore bundles

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Frequently asked questions

What does your business need before signing up?

A wireless internet connection that is at least 2.5 Mbps. If you don’t have internet, sign up for TELUS Office Internet and when you do, you’ll save $10 on your TELUS Secure Business monthly bill.

Will my existing security system work with TELUS Secure Business?

It depends. A TELUS Business agent can happily assess whether you can use existing hardware.

What if I don’t want a 3-year service commitment, can I take a 2 or 1 year commitment?

Only 3-year commitments are available at this time. If you wanted to end your service early, you would have to pay the remaining months of the agreement.

What if I move during my 3 year service agreement?

You will have to pay an installation charge so one of our technicians can install your service at your new location. This charge will vary depending on what needs to be moved, please contact us to find out more.

You also have the option of transferring the service to the new occupants/residents. If that’s not possible, a cancellation fee will apply.

What if I want to add more hardware to my package such as additional cameras?

You can always add additional equipment and services (additional charges may apply)

What if a piece of hardware breaks during my 3 years commitment?

While on contract all technical issues will be corrected by TELUS, certain restrictions may apply.

Do I need to apply for a security permit?

Yes, most municipalities in Canada require each business to have a security permit in the event emergency crews are dispatched due to an alarm.

Unfortunately, the rules are not the same for every city so it is best to search for your city’s permitting requirements online.

Do I need to display my permit?

Refer to local municipality rules &

guidelines

What is an insurance certificate and what does it do?

Having a monitored security system from TELUS can reduce insurance rates. If your insurance company offers such a discount, you can use your monthly bill issued to you as proof of the system.

You can also request an insurance certificate as proof of service either through Live Chat, or by phone at 1-855-818-3587

Does my business need a custom security system set-up?

If your premises are in need of any of the following, please contact the TELUS Custom Security System team at 1-855-909-8277 to assess your installation needs:

- Hardwired security system or hardwired smoke sensor

- Continuous security monitoring for 5 partitions

- At least 15,000 square feet

- 12 Security cameras or more

Request a sales callback

Have a question or ready to order? We aim to respond within two business days.

Request sales callback

Want exclusive offers from TELUS?

Receive business insights, exclusive offers and the latest deals when you sign up for emails with TELUS.

Talk to a Sales Expert for TELUS Secure Business

1-877-352-0898

8 a.m. - 11 p.m. EST, Monday - Friday
8 a.m. - 8 p.m. EST, Saturday - Sunday

Existing ADT by TELUS Customer

1-855-958-8181

Technical, Billing, and Account Support

1-855-818-3587

8am - 5pm local time ,Monday – Friday | 24/7 Technical Support

TELUS Smart Camera that includes Video Surveillance is $20/mo, while TELUS Monitor is $40/mo (reg. $50/mo). The TELUS Protect Bundle provides you Video Surveillance & Intrusion Monitoring for $50/mo (reg. $60/mo), saving you $10/mo. Rates and offers are subject to change without notice. Final eligibility will be determined by a TELUS representative In order to be eligible for the $10 off/month bundle discount on TELUS Secure Business, a customer must subscribe to the Smart Camera or Protect plan on a 3-year term and bundle with one or more of the following services: new or existing, Business voice-capable Mobility plan, Business Connect or Business Internet. Rates and offers are subject to change without notice. Final eligibility will be determined by a TELUS representative
Regular TELUS Secure Business package price is $20/per month for the Smart Camera plan. The Smart Camera plan includes one of the following cameras: HD Wireless Outdoor Security Camera, HD Wireless Indoor Security Camera, Doorbell Camera, PoE Camera. The Smart Camera plan is a self-monitored plan and does not include 24/7 business security monitoring. Prices may vary by market. Any add-ons will be an extra cost. Applicable taxes are extra. Cancellation charges apply for early termination. Equipment is TELUS-owned. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be payable by the customer and will be charged to the customer’s account. Offer is subject to change without notice. Final eligibility will be determined by a TELUS representative.
Price may vary as you configure your individual plans. Plans selected will be pre-populated on the configuration web page.
TELUS Secure Business requires a wireless internet connection and upload speeds of at least 2 Mbps per camera. Power over Ethernet cameras require an Ethernet connection and upload speeds of at least 2 Mbps per camera i.e. 4 cameras require a minimum upload speed of 8 Mbps.
Regular TELUS Secure Business Monitor plan price $50/month. Customers who sign a 36-month contract on a TELUS Secure Business Monitor package receive 1 panel, 1 motion sensor and 2 door/window Sensors To receive $10 off per month, a customer must purchase TELUS Secure Business Monitor plan in addition to one (1) or more of the following TELUS business products and services: new or existing, Business Internet, TELUS Business Connect, or a Business wireless voice-capable mobility rate plan. Prices may vary by market. Any add-ons will be an extra cost. Applicable taxes are extra. Cancellation charges apply for early termination. Equipment is TELUS-owned. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be payable by the customer and will be charged to the customer’s account. Offer is subject to change without notice. Final eligibility will be determined by a TELUS representative.
Regular TELUS Secure Business Protect plan price $60/month. Customers who sign a 36-month contract on a TELUS Secure Business Control package receive 1 panel, 1 motion sensor, 2 door/window contacts and the choice of an indoor or outdoor video cameras, doorbell camera or PoE camera. To receive $10 off per month, a customer must purchase TELUS Secure Business Control plan in addition to one (1) or more of the following TELUS business products and services: new or existing, Business Internet, TELUS Business Connect, or a Business wireless voice-capable mobility rate plan. Prices may vary by market. Any add-ons will be an extra cost. Applicable taxes are extra. Cancellation charges apply for early termination. Equipment is TELUS-owned. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be payable by the customer and will be charged to the customer’s account. Offer is subject to change without notice. Final eligibility will be determined by a TELUS representative.
Price may vary as you configure your individual plans. Plan selected will be pre-populated on the configuration web page.
The Installation Fee is subject to variation based on the quantity of add-ons selected by the customer. The base Installation Fee is set at $549. Credits may be applied to this base fee, contingent upon the volume of add-ons chosen. As a result of these potential credits, the final Installation Fee may range from $199 to $549. The exact fee will be determined at the time of purchase and clearly communicated to the customer prior to service commencement.

Get business security with 24/7 professional monitoring for just $50/mo when you bundle

Comprehensive business security

Access at your fingertips

Automate to save time & money

Better data. Smarter decisions.

Security solutions tailored to your business

Security solutions tailored to your business

Explore Plans

App and web access included in all plans

Smart Camera

Monitor

Protect

Elevate your security with the Protect plan

24/7 professional monitoring

Smarter security with AI-powered cameras

Video analytics

Business Activity Analytics

Customize your security to fit your business needs

Business Bundles

Frequently asked questions

Request a sales callback

Want exclusive offers from TELUS?

Talk to a Sales Expert for TELUS Secure Business

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