TELUS Easy Payment and Device Discount

TELUS Easy Payment® is a new, affordable program that allows you to spread the cost of a device and select accessories over 24 months in a fair, simple and transparent way. 

With TELUS Easy Payment, you can see the clear difference between the cost of the device and that of your plan with TELUS. You can make informed decisions about how much you want to pay upfront versus paying monthly, and about the devices that fall within your budget.

Customers can get access to the latest and greatest device that is within their budget with 4 device payment options:

• Zero Upfront TELUS Easy Payment: Pay $ 0 upfront and all on your monthly bill over a 24-month term

• Low Upfront TELUS Easy Payment: Pay a low upfront cost and the rest on your monthly bill over a 24-month term

• Low Monthly TELUS Easy Payment: Pay more upfront and less on your monthly bill over a 24-month term

• Buy Outright or BYOD: Pay the full cost of the device upfront OR bring your own device

Here is an example of a TELUS Easy Payment and Device Discount balance scenario:

1. Phone “A” sells in store with no term pricing of $1,400. Anna picks a 2-year term and receives a $200 Device Discount in store for the phone. The remaining $1,200 TELUS Easy Payment balance is spread out over 24 months at $50 per month ($1400 - 200 = $1200/24 = $50).

2. The $200 Device Discount is spread out over 24 months at $8 per month ($200/24 = $8 per month)

3. If Anna completes her 24 month term, the TELUS Easy Payment balance will reach $0 and the full Device Discount will be applied

4. If she chooses to renew and get a new device after 22 months, she’ll have to pay back the TELUS Easy Payment balance for the remaining 2 months of $100 ($50 x 2 months) and the Device Discount that would have been applied for the remaining 2 months of $16 ($8 x 2)

Note: If you choose to buy the device outright or bring your own device, then you will not have a TELUS Easy Payment balance as your device is already paid in full.

Your TELUS Easy Payment balance is the remaining amount to pay off the cost of your device over 24 equal monthly payments. The balance would depend on the upfront payment option chosen, any Device Discounts applied and if you've opted for the Bring-It-Back program. 

Once you've paid the TELUS Easy Payment balance, the device charge is automatically removed from your bill and the only remaining monthly charge is for your TELUS mobile plan. 

You can find your current TELUS Easy Payment balance with My TELUS:

1. Log in to My TELUS online or the My TELUS App

2. Select Plans & Devices

3. Select the desired account number, then the desired subscriber (if applicable)

4. Select the Device or Accessories tab, depending on which TELUS Easy Payment balance you wish to view

   • Note: The Accessories tab will only appear for customers with accessory TELUS Easy Payment financing

5. Here you can review your current TELUS Easy Payment balance, your Starting balance and your TELUS Easy Payments to date

   

Your Device Discount balance is the remaining balance on the upfront discount you received towards your device at the time of purchase. If you decide to upgrade or cancel your device before the end of your service term, you will need to pay back the remainder of this discount.

You can find your current Device Discount balance with My TELUS:

1. Log in to My TELUS

2. Select Plans & Devices

3. Select the desired account number, then the desired subscriber (if applicable)

4. Select the Device tab

5. Here you can review your current Device Discount balance, your full Device Discount amount and the amount you’ll need to pay back to upgrade or cancel your device before the end of your term

   

Upfront cost

The amount that must be paid at the time of purchase. This amount is deducted from the total cost of the device.

TELUS Easy Payment balance

The amount of the remaining device cost divided into equal payments over 24 months. At month 25, the cost of the device is automatically removed from your bill.

Taxes

The taxes are calculated based on the total device cost minus any device sales and must be paid in full at the time of purchase. The tax rate is based on the province where the purchase is made.

Starting balance

This is the amount that is being paid back over 24 equal monthly payments.

Monthly payments

Amount of the monthly TELUS Easy Payment paid on the bill.

Current balance

Remaining amount owed on the device after the monthly payment has been applied.

Amount paid

Amount paid to date by the customer.

Start date

This is when your monthly TELUS Easy Payment starts.

End date

This is when your monthly TELUS Easy Payment ends.