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Troubleshooting for TELUS Business customers: Internet light is off (Actiontec V1000H / V2000H)

All of the devices at work cannot connect to the Internet.

Try the following steps:

Pro tip
: ensure your power supply is firmly connected to your modem.

    Note
    : Restarting or resetting your modem may only provide a temporary fix to your problem, if you find the issue reoccurs
    contact us
     in order for us to find and fix the root cause of your problem.

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