Configure Bill Analyzer to email a PDF copy of your monthly bill or statement

You can elect to receive a monthly statement or bill directly to your email inbox or reprint only one copy

Follow the steps below:

  1. Log in to My TELUS
  2. Open the Bill Analyzer either from:
  • Your Overview, by selecting View and Pay Bill or
  • From the Billing tab, under Manage Bill Notifications, by choosing the account and selecting Access Bill Analyzer
  1. If applicable, read and accept the TELUS Bill Analyzer Service Terms and Conditions to proceed
  2. Select Statements
  3. Select the target account(s) by using the checkboxes
  4. Select Order Statement (the default is all accounts if none are selected)
  5. Select a bill date option:
  • Select Current month's statements for bills produced between the 1st and the 25th of the month
  • Select Previous Month’s Statement for bills produced between the 26th and the 31st of the month
  1. Select a Frequency:
  • To obtain a single PDF, select the One Time option
  • For recurring PDFs, select Monthly and set the day in the month to receive your bill. Select 5 days after the bill date indicated on your bill
  • If you have many accounts, we suggest to select the Monthly: When the bill loads option
  1. Select one or more option(s) listed under File Type:
  • Online Bill Analyzer Statement: a legal copy of your bill
  • Statement and Detail Reports Package: CSV and XML formats
  • PDF copy of your print bill: A downloadable PDF version
  1. Select one notification type under Order Delivery:
  • Notify me by e-mail when my order is complete
  • Notify me and any additional recipients entered below by e-mail and include a link to download the order without logging in to the application
  • Notify me and any additional recipients entered below by e-mail and attach the completed order. Files exceeding 2MB will not be attached
  • As an optional step, select Send Additional Notification to and add the email address of your accountant or bookkeeper. Please obtain the recipient’s approval before proceeding
  1. Select Submit Order

Note: This monthly task can be cancelled at any time from the Pending Orders tab of the Download Centre featured on the menu bar.

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