Go anywhere with a Medical Alert necklace and belt clip
TELUS Health Medical Alert Pendant
Starting from
For TELUS Home and Mobility customers on a 1-year term1.
Use code 10LOYALTY
State-of-the-fall detection feature2
Advanced Canada-wide location tracking3
24/7 access to assistance and trained Medical Alert operators
TELUS Health Medical Alert Pendant
Starting from
For TELUS Home and Mobility customers on a 1-year term1.
Use code 10LOYALTY
State-of-the-fall detection feature2
Advanced Canada-wide location tracking3
24/7 access to assistance and trained Medical Alert operators
More independence, less worry
Live life on the go
State-of-the-art fall detection feature2
Call cancellation feature
Advanced Canada-wide location tracking3
Stay connected
24/7 access to emergency support at the push of a button
Access to assistance and trained Medical Alert Operators
Included Caregiver Mobile App to stay connected5
Safe and simple
Up to 6 days of extended battery life6
Water-resistant device7
Wear the pendant as a medical alert necklace or on a belt clip.
Testimonials from customers and caregivers
TELUS HEALTH MEDICAL ALERT PENDANT
Learn more about our fall detection device
How it works
STEP 1
Alert received
When the emergency button is pressed and held for three seconds or the fall detection feature detects a fall.
STEP 2
Get a call through your pendant
You’ll get a call through your pendant’s two-way speaker from a virtual assistant to ask if you need help.
If you don’t need help, you can cancel the call.
STEP 3
Family or friends contacted
If you ask for help or are unable to respond, you will be transferred to a Medical Alert Operator who will then follow the contact instructions in your profile.
STEP 4
Emergency services contacted
If the situation requires, the Medical Alert operator will contact emergency services.
Loud, clear speaker
Hear the Medical Alert operator through a small but powerful speaker.
Call button with indicator light
One button, one press and connect with assistance and a live Medical Alert operator if required. The button light illuminates when a call is in progress and when the battery needs charging.
Clear microphones
Speak with the Medical Alert operator through crystal clear dual noise-canceling microphones
Longest battery life in Canada
Up to 6 days - the longest battery life of any mobile medical alert device in Canada, based on activity, cellular coverage and talk time.
Small, lightweight and discreet
Wear it as a medical alert necklace on a lanyard or at your side with the included belt clip.
Water-resistant
Don’t let a little rain get you down. You rest easy if your TELUS Health Medical Alert pendant gets a little wet.
Choose the best medical alert device for your lifestyle | ||
---|---|---|
24/7 access to assistance and emergency operator | ||
Emergency help button | ||
2-way voice calling | Via pendant | 600 ft. coverage via base station |
Extended battery life6 | Up to 6 days, includes charging cradle | Built-in, lasts 3-5 years |
State-of-the-art fall detection feature2 | - | |
Included Caregiver Mobile app | - | |
Advanced Canada-wide location tracking3 | - | |
Multiple ways to wear | Lanyard or belt clip | Lanyard or wristband |
Download your device user guide
Medical Alert Pendant FAQ
General Information
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Keep shopping
At home
LivingWell Companion® Home
The water-resistant, lightweight pendant helps you keep doing the things you love with a 600-foot radius at home.
Starting from
$30 /mo.
for existing TELUS Home and Mobility customers on a 1-year term1