Circularity first

Let’s build a circular economy, together

At TELUS, we’re driving positive environmental change and contributing to a more sustainable circular economy by prolonging the lifespan of our products through reuse, repair, and recycling.
A green recycling symbol
 
Sustainability first

How we’re supporting a circular economy

At TELUS, we’re driving positive environmental change and contributing to a more sustainable circular economy by prolonging the lifespan of connected devices through repairing, recycling or upcycling them.

Let’s reduce waste, together

At your local TELUS store, we promote circularity:
Icon depicting a tablet and smartphone
Icon depicting headphones
An icon depicting a leaf in a bag
Pre-loved devices
, including phones, tablets and electronic accessories. Your privacy is important to us, so we will only accept devices that have been factory reset.
Electronic accessory waste
, including old headphones and charging cables, at select stores across Canada.
BYOB (Bring Your Own BAG) or purchase a
Tree Tote
. For every bag purchased, we plant a tree in a wildfire impact area.
Two graphics; a smartphone and a tablet. Both screens display the recycling icon depicting two arrows in a circle.

How to join the circle of sustainable tech

Choose Certified Pre-Owned

Certified Pre-Owned devices help reduce carbon emissions and e-waste while giving you high-quality smartphones for less.
Shopping a
Certified Pre-Owned Device
help reduce greenhouse gas emissions by 74.9% and waste by 77.5% compared to a new smartphone.1

Trade it in

Planning to upgrade to a new phone and
trade in your current device
? We'll help ensure it’s put to good use. When you trade in your phone we responsibly recycle and where possible upcycle it, which includes helping connect with someone in need. Remember to turn off ‘find my phone’ and perform a factory reset before dropping it off.

Return & Recycle

Bring your old phones,tablets and electronic accessories to a participating TELUS corporate store near you and we’ll
responsibly recycle it
.

More ways to join in the circular economy

A person’s hands holding a cell phone with a light and bright background.

Bring it back

Our Bring-It-Back™ program refurbishes and resells old smartphones, giving them a new home rather than adding to electronic waste.

Measuring our sustainability success

18 million +
Devices kept out of landfills, so far.
$19 million +
The value of mobile devices and rate plans we've donated to community organizations and individuals in need across the country with your help.
32,000
Devices donated to help keep those in need connected.
5 million
Mobile devices we’ve reused or recycled since 2005.
It all adds up to helping create a more sustainable and caring future for our communities.

Bridging the digital divide

At TELUS, we believe everyone deserves access to technology, regardless of geography, ability or socio-economic status. Through programs like
Mobility for Good
, we’re helping ensure that youth and seniors are connected to what matters most.
Since 2001, we've also donated more than 38,000 computers to the Government of Canada's Computers for School program, inspiring other companies to donate their computers through the
CEO Pledge to Bridge the Digital Divide
.