TELUS Transformation Office

An engaged, collaborative and purpose-driven culture is your key differentiator. It’s the hallmark of what we call organizational effectiveness.

Focus areas

The TELUS Transformation Office (TTO) helps our clients successfully shift to a hybrid work operating model by prioritizing your culture and work practices while building the right strategy and approach. This is achieved in the following ways:

Culture and work practices

Transform your culture to be 100% fluent with flexible work through behaviour changes, new norms, process improvements and business drivers.


Help leaders improve their leadership style to engage with team members ina flexible work environment.

Digital tools and collaboration

Introduce technology that solves business challenges and helps your organization continue to achieve key goals.


Implement a learning model, courses and tools that allow employees to develop their skills in a flexible work culture.

Real estate

Define practices and a space strategy that supports employees, fosters collaboration and increases productivity.

Services and packages

Choose from a mix of services including strategic planning sessions, assessments, templates and learning materials to build the experience that best suits your organization.

Strategic planning sessions

Build the foundation of your hybrid office program by aligning your stakeholder team with a consistent vision, roadmap and approach. TTO will guide your team through a roadmap of content and decisions to help you develop your program strategy.

Work styles support portal

Access essential templates, best practice materials, videos and learning materials to guide you through the development of your program strategy. The Work styles support portal includes materials across all key focus areas and aligns to the roadmap of activities included in the strategic planning sessions.

Hybrid office assessment

Build a baseline of your organization's current culture and operating practices to help you successfully shift to hybrid work. The hybrid office assessment helps you to effectively manage the change associated with a permanent shift to hybrid work.

Our clients

« I really enjoyed your keynote to our leadership team at Doctors of BC. I got lots of great comments from my team. I hope we can collaborate again in the future. »
Allan Seckel
CEO, Doctors of BC
« The insights and observations in the readiness assessment report are incredible and have provided us with an exceptional and independent evaluation of our current state, opportunities and risks. The level of detail and quality of analysis is awesome. »
Andy Hoggarth
CFO, BC Assessment
« The TELUS Transformation Office helped us see beyond the horizon to what is possible from strategic HR departments. Equipped with our new vision shaped by TTO, our HR team feels confident that it can drive successful culture change throughout PotashCorp. »
Lee Knafelc
« TELUS provided a play book of recommended strategies to improve our use of resources, technology and programs. It is respectful of our current state and readiness, while also giving clear direction and recommendations for the future of learning and development in a connected workplace. We couldn’t be more appreciative of this valuable guidance and knowledge. »
Bridget McDermid

Work with us

TELUS Transformation Office works with organizations of all sizes and industry types. We can work with you to build a custom package of services to meet your specific needs and opportunities.