Cyber security breaches are on the rise: how to protect your mobile communications

Recent revelations about Salt Typhoon, one of the largest telecommunications security breaches in history, have put a spotlight on the safety of our mobile communications. This sophisticated cyber-espionage campaign targeted mobile networks worldwide, potentially exposing millions of text messages, call logs, and location data. The operation used advanced malware to infiltrate US telecommunications systems, demonstrating how vulnerable our daily communications can be without proper safeguards. While major hacks have been reported south of the border, Canadians need to stay informed and proactive about protecting their personal information and communications.

Why should you care?

We're constantly connected - texting friends, sharing photos on social media, or conducting business on our smartphones. With sophisticated cyber threats targeting telecommunications networks, it's crucial to understand the risks and take steps to protect ourselves.

What's at stake?

Your everyday communications could be at risk, including:

• Personal text messages
• Banking information sent through apps
• Sensitive work emails
• Private photos and videos

Tips for safer communication

Upgrade your messaging game

• Switch to secure messaging apps like Signal or WhatsApp for important conversations
• Look for the "end-to-end encryption" feature in your messaging apps
• Avoid sending sensitive info like banking details or passwords through regular texts

Beef up your account security

• Turn on two-factor authentication for your email and social media accounts
• Use a password manager to create and store strong, unique passwords
• Regularly update your passwords, especially for important accounts

Be smart about public Wi-Fi

• Avoid accessing sensitive information when using public Wi-Fi at coffee shops or airports
• Use a VPN (Virtual Private Network) app when connecting to public networks
• Consider using your mobile data instead of public Wi-Fi for important tasks

Keep your phone updated

• Don't ignore those pesky update notifications - they often include important security fixes
• Set your phone to update automatically overnight
• Keep your apps updated too, especially banking and messaging apps

Be wary of phishing attempts

• Don't click on links in unexpected texts or emails, even if they seem to be from your bank or a friend
• If you're unsure, contact the sender through a different method to verify
• Be cautious of messages asking for personal information or urgent action

Secure your phone physically

• Use a strong passcode or biometric lock (like fingerprint or face recognition)
• Enable the "Find My Device" feature in case your phone is lost or stolen to remotely erase all personal data
• Be cautious about lending your phone to others

Remember, your provider has your back

Canadian telecom providers invest heavily in network security and continuously monitor for threats like Salt Typhoon through advanced network monitoring systems, regular security updates and patches, threat detection and prevention tools and cybersecurity incident response teams. Additionally, providers may offer products like TELUS Online Security which helps prevent cybersecurity breaches by providing comprehensive device protection, including antivirus software, identity monitoring, and secure VPN service.

However, many risks can be minimized by taking personal precautions and following security best practices.

Resources to stay informed

• Check out the Canadian Centre for Cyber Security website for up-to-date advice
• Report to the Canadian Anti-Fraud Centre and contact your local police if identity theft is suspected

While the digital world can seem scary, don't let fear stop you from enjoying the benefits of mobile technology. By following these simple steps and staying informed, you can significantly reduce your risk and communicate with confidence. Stay safe, stay connected, and enjoy the best of what mobile technology has to offer.