
Privacy and security
Understanding SIM Swap fraud and how to protect yourself
Learn how fraudsters steal mobile phone numbers, identify warning signs, and how to protect yourself.
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Amanda Lee
Senior Program Manager, Tech for Good™ & TELUS Wise®

As spring arrives and we're inspired to declutter our homes, it's the perfect time to apply the same energy to our digital spaces. Just like a physical spring cleaning, a digital refresh can help you feel more organized, secure, and in control of your online presence. Whether it's clearing out unused apps, closing old accounts, or updating passwords, these simple steps can make a significant difference in your digital well-being.
Our smartphones, tablets and laptops often accumulate apps like dust bunnies under a bed. Take a moment to review what's installed on your devices. Ask yourself: When was the last time I used this app? Does it serve a purpose in my daily life?
Unused apps take up valuable storage space and can slow down your device's performance. More importantly, they may still be collecting data about you even when you're not actively using them. Go through your devices, uninstall apps that no longer serve you, and keep only the ones that genuinely enhance your productivity or bring you joy. You can always reinstall them later if needed. They'll be waiting in your app store's cloud.
How many online accounts have you created over the years that you no longer use? That old email address, the streaming service you cancelled, the social media platform you abandoned. These dormant accounts are security vulnerabilities waiting to happen. Each account represents a potential entry point for hackers and a repository of your personal information.
Start by making a list of accounts you no longer actively use. Visit each website and look for account deletion or deactivation options, usually found in settings or account management sections. Some platforms offer a grace period before permanent deletion, so read the terms carefully. For accounts you want to keep but don't use frequently, consider what information they have access to and whether you're comfortable with that.
If your passwords are still variations of "Password123!" or your pet's name, it's time for an upgrade. Weak passwords are one of the easiest ways for cybercriminals to gain access to your accounts. Spring cleaning is the perfect opportunity to strengthen your digital security.
Start with your most critical accounts: email, banking, and any accounts linked to payment methods. Create strong, unique passwords that combine uppercase and lowercase letters, numbers, and special characters. Aim for at least 15-18 characters. Don't reuse passwords across multiple sites. If one account is compromised, you don't want hackers accessing all your accounts.
Consider using a password manager to store and generate secure passwords. These tools encrypt your passwords and make it easier to maintain strong, unique credentials across all your accounts. Popular options include TELUS Online Security, and 1Password, which can significantly reduce the mental burden of remembering complex passwords.
Subscription services are designed to be convenient, but they're also designed to be forgotten. That streaming service you signed up for one month, the premium app tier you upgraded to, the cloud storage plan you're not fully using. These small recurring charges add up quickly.
Audit your bank and credit card statements from the past few months and identify all active subscriptions. For each one, ask: Am I actively using this? Is it worth the cost? If the answer is no, cancel it. Many services make cancellation deliberately difficult, but persevere. Your wallet will thank you. For subscriptions you want to keep, check if there are cheaper tiers or family plans that better suit your needs.
Tech companies are constantly updating their privacy policies and default settings, often in ways that share more of your data than you might realize. A digital spring cleaning is the perfect time to review and adjust your privacy settings across all your accounts.
Start with the big ones: Google, Facebook, Microsoft, and Apple. Check what data these companies are collecting about you, what permissions you've granted to apps, and what information is publicly visible on your profiles. Disable location tracking for apps that don't need it, limit ad personalization, and adjust who can see your posts and personal information.
Review the privacy settings on your email account, social media profiles, and any accounts that store sensitive information. Many platforms offer privacy checkup tools that walk you through these settings step by step.
Digital spring cleaning might seem like a chore, but the payoff is worth it. You'll enjoy faster devices, stronger security, lower subscription costs, and greater peace of mind knowing your digital spaces are organized and secure. Plus, there's something deeply satisfying about hitting the reset button and starting fresh.
This spring, give yourself the gift of a cleaner, more secure digital life. Your future self will appreciate the effort.

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