Seniors
If you're a low-income senior, you may be eligible for our Mobility for Good® and Internet for Good® for seniors programs.
See below for program details and how to apply.
Internet for Good
Internet for Good® provides low-income seniors in British Columbia, Alberta and some areas of Quebec with the tools and access they need to stay connected.
Internet for Good plans
Internet 25
Speeds up to 25 Mbps
Unlimited monthly data
Internet 50
Speeds up to 50 Mbps
Unlimited monthly data
What’s included in the plans?
Option to purchase a low cost refurbished computer through BC Technology for Learning Society
No contract or cancellation fees
Access to free TELUS Wise® workshops and resources, empowering you to participate safely in our digital world
LivingWell Companion Home*
*without fall detection
Eligible Mobility & Internet for Good for Seniors recipients also qualify to add LivingWell Companion Home for added peace of mind for just $5/ month. Feel safe in your home knowing you're always connected to help.
24/7 emergency support at the push of a button
Instant access to a trained operator
Integrated speaker on base station (included)
You can apply if you:
Receive the GIS benefit in the amount of at least $6500 per year
Can provide your Old Age Security statement, also known as the T4A(OAS), indicating an amount of at least $6500 paid to you in box 21 (net supplements paid).
How to apply
Confirm that you meet the above eligibility criteria, then apply below.
If you are unable to apply online, you can mail your documents to:
TELUS
Attention: CART – Internet for Good Program
4535 Canada Way
Burnaby, BC
V5G 1J9
If applying by mail, please include your full name, return address, and contact phone number. If you provide an email address, we can expedite our response to your application. You acknowledge that by submitting the aforementioned documents by mail or email, your application for the Internet for Good program may be submitted through TELUS’ web portal by an authorized TELUS team member. Your information will be protected and retained in accordance with TELUS’ Customer Privacy Commitment.
Please note:
Documentation will be used for eligibility validation and then deleted or shredded. TELUS will be recording your name, mailing address, email (if applicable) and last four digits of a unique identifier.
Individuals are encouraged to enlist the help of a friend, family member or case worker to apply on their behalf if necessary.
The Internet for Good program is provided as a TELUS Wireline service only and is not available on our wireless network or for customers accessing TELUS High Speed Internet with a SmartHub.
What to expect after you apply
We will review and respond to all applications within 1 week (response may be slower for mail in applications)
If approved, you will be sent a code and instructions on how to sign up for the plan. If you cannot find the confirmation email in your main inbox, please be sure to check your spam or junk mail folder.
Frequently asked questions
TELUS Health MyCare
Healthcare in your hands. See a health professional from the convenience of your phone with TELUS Health MyCare, a healthcare app that’s free to download.
Video Chat with one of our licensed in-province doctors, counsellors or dietitians without leaving the house, even on evenings and weekends.
Use the symptom checker to get suggestions on possible courses of action. It’s powered by artificial intelligence and developed by a team of doctors and scientists 24/7.
Get a picture of your current health with the Healthcheck assessment tool.
TELUS Health Virtual Pharmacy
A pharmacy at your fingertips and medication management made easy. With Virtual Pharmacy, you can get medication delivered to your door. Download the Virtual Pharmacy app today.
Order and request transferring prescriptions from any device.
Consult the pharmacist by video or phone, when it’s convenient for you.
Easily manage your medications packed by date and time with MedPack by TELUS Health.
Receive fast, and free delivery of medications in 1 to 3 business days.
Non-profit organization requests
If you’re a non-profit seeking program assistance, please submit your inquiry using our online form.
Contact us
If you have any questions after reviewing the website and Frequently Asked Questions section, please contact us at mobilityforgood@telus.com or internetforgood@telus.com depending which program you are inquiring about.
Success stories
Learn more about how our For Good programs are making a positive difference in communities across Canada.