Seniors
If you're a low-income senior, you may be eligible for our Mobility for Good® and Internet for Good® for seniors programs.
See below for program details and how to apply.
Mobility for Good
Mobility for Good® for low-income seniors provides Canadian seniors receiving the Guaranteed Income Supplement (GIS) benefit with low-cost wireless service. Customers can get a free certified pre-owned device on a 2-year term, bring their own device or take advantage of a $75 discount towards the online purchase of a refurbished smartphone or accessories through our retail partner,
Mobile Klinik
.Program details
Mobility for Good - 10GB 5G+
- 10 GB of shareable2 data at speeds up to 1Gbps and unlimited data at reduced speeds per month3
- Unlimited Canada-wide talk & text
Mobility for Good - 20GB 5G+
- 20 GB of shareable2 data at speeds up to 1Gbps and unlimited data at reduced speeds per month3
- Unlimited Canada-wide talk & text
What’s included in the plans?
- Choice of a certified pre-owned Samsung Galaxy S23 FE for $0 with a 2-year term4, or bring Your Own Device or redeem a $75 discount off the purchase of a phone or accessory of your choice fromMobile Klinik
- Plans include Call Display, Conference call, Call waiting and Voice mail
- Free SIM card for new customers
- No contract or cancellation fees
- Digital literacy and safety workshops and resources throughTELUS Wise®
Get a certified pre-owned Samsung Galaxy S23 FE for $0 with Easy Payment on a 2 year term4
Retail price: $349
Condition: Good
Storage: 128GB
Condition: Good
Storage: 128GB
Application information
- Receive the GIS benefit
- Can provide your Old Age Security statement, also known as the T4A (OAS), indicating any amount paid to you in box 21 (net supplements paid)
- To avoid application processing delays, please ensure that your name, address and contents of Box 21 are clearly visible. To protect your privacy, black out the first 5 digits of your SIN and OAS numbers. Please do not black out all the digits. Please note that Customer Identification Numbers cannot be accepted.
- Documentation will be used for eligibility validation and then deleted or shredded. TELUS will be recording your name, mailing address, email (if applicable) and last four digits of a unique identifier. Do not send the original copy of your document as it will not be returned to you.
- Individuals are encouraged to enlist the help of a friend, family member or case worker to apply on their behalf if necessary.
- We will review and respond to all applications within 1 week (response may be slower for mail in applications)
- If approved, you will be sent a code along with information on purchasing a discounted phone from Mobile Klinik (if required) and instructions on how to sign up for the plan. If you cannot find the confirmation email in your inbox, please check your spam or junk mail folder.
- We recommend that you secure a device prior to signing up for the wireless plan.
- If you have an existing contract with TELUS, you can still apply for this program. If approved, you will be migrated to the Mobility for Good plan.
Note: Any outstanding Device Balances, Bring-it-Back™ program amounts or TELUS Easy Payment® balances must be paid upfront before migrating to the Mobility for Good plan.
If you are unable to apply online, you can mail a copy of your documents to us. Please include your full name, return address, and contact phone number. If you provide an email address, we can expedite our response to your application. Please mail your application to:
TELUS
Attention: Mobility for Good Program
4535 Canada Way
Burnaby, BC
V5G 1J9
TELUS
Attention: Mobility for Good Program
4535 Canada Way
Burnaby, BC
V5G 1J9
As an option, you can download, print, and complete this
form
to help with your application. Please include both the form and a copy of your documents when mailing them to us.
Special Offers
Optional add-on
Health for Good Medical Alert
Health for Good™ provides low-income older adults who have qualified for our Internet for Good or Mobility for Good for Seniors programs with access to low-cost TELUS Health Medical Alert services. Get 24/7 access to live emergency operators for just $20/month.
Live more confidently knowing that trained help is available at the push of a button.
TELUS Health MyCare
Healthcare in your hands. See a health professional from the convenience of your phone with
TELUS Health MyCare
, a healthcare app that’s free to download.- Video Chat with one of our licensed in-province doctors, counsellors or dietitians without leaving the house, even on evenings and weekends.
- Use the symptom checker to get suggestions on possible courses of action. It’s powered by artificial intelligence and developed by a team of doctors and scientists.
- Get a picture of your current health with the Healthcheck assessment tool.
TELUS Health Virtual Pharmacy
A pharmacy at your fingertips and medication management made easy. With Virtual Pharmacy, you can get medication delivered to your door.
Download the Virtual Pharmacy app today.
Order and request transferring prescriptions from any device.
Consult the pharmacist by video or phone, when it's convenient for you.
Easily manage your medications packed by date and time with MedPack by TELUS Health.
Receive fast, and free delivery of medications in 1 to 3 business days.*
*Some restrictions apply. Actual delivery times depend on origin, destination, weather conditions and other factors and are estimates only. Delivery is available across Canada, excluding Quebec.
Non-profit organization requests
If you’re a non-profit seeking program assistance, please submit your inquiry using our online form.
Contact us
If you have any questions about Mobility for Good after reviewing
Frequently Asked Questions
, please contact us at [email protected]
.Success stories
Learn more about how our Connecting for Good programs are making a positive difference in communities across Canada.
Frequently Asked Questions
Internet for Good
Internet for Good® provides low-income seniors in British Columbia, Alberta and some areas of Quebec with the tools and access they need to stay connected.
Program details
Internet 25
- 25Mbps7 download speed
- 25Mbps7 upload speed
- 300GB of monthly data
Ideal for:
- Up to 3 devices
- Emailing and online browsing
Most popular
Internet 50
- 50Mbps7 download speed
- 50Mbps7 upload speed
- Unlimited monthly data
Ideal for:
- Up to 5 devices
- Sharing and posting online
Internet 150
- 150Mbps7 download speed
- 150Mbps7 upload speed
- Unlimited monthly data
Ideal for:
- Up to 11 devices
- Streaming and online gaming
What’s included in the plans?
- Option to purchase a low cost refurbished computer throughB.C. Technology for Learning Society
- No contract or cancellation fees
- Digital literacy and safety workshops and resources throughTELUS Wise®
Application information
- Receive the GIS benefit in the amount of at least $6500 per year
- Can provide your Old Age Security statement, also known as the T4A(OAS), indicating an amount of at least $6500 paid to you in box 21 (net supplements paid)
- Documentation will be used for eligibility validation and then deleted or shredded. TELUS will be recording your name, mailing address, email (if applicable) and last four digits of a unique identifier.
- Individuals are encouraged to enlist the help of a friend, family member or case worker to apply on their behalf if necessary.
- Do not send the original copy of your document as it will not be returned to you.
- We will review and respond to all applications within 1 week (response may be slower for mail in applications)
- If approved, you will be sent a code and instructions on how to sign up for the plan. If you cannot find the confirmation email in your inbox, please check your spam or junk mail folder.
If you are unable to apply online, you can mail a copy of your documents to us. Please include your full name, return address and contact phone number. If you provide an email address, we can expedite our response to your application. Please mail your application to:
TELUS
Attention: Internet for Good Program
4535 Canada Way
Burnaby, BC
V5G 1J9
TELUS
Attention: Internet for Good Program
4535 Canada Way
Burnaby, BC
V5G 1J9
As an option, you can download, print, and complete this
form
to help with your application. Please include both the form and a copy of your documents when mailing them to us.Special Offers
Medical Alert
Optik TV
TELUS Online Security
TELUS Health MyCare
Healthcare in your hands. See a health professional from the convenience of your phone with
TELUS Health MyCare
, a healthcare app that’s free to download.- Video Chat with one of our licensed in-province doctors, counsellors or dietitians without leaving the house, even on evenings and weekends.
- Use the symptom checker to get suggestions on possible courses of action. It’s powered by artificial intelligence and developed by a team of doctors and scientists.
- Get a picture of your current health with the Healthcheck assessment tool.
TELUS Health Virtual Pharmacy
A pharmacy at your fingertips and medication management made easy. With Virtual Pharmacy, you can get medication delivered to your door.
Download the Virtual Pharmacy app today.
Order and request transferring prescriptions from any device.
Consult the pharmacist by video or phone, when it's convenient for you.
Easily manage your medications packed by date and time with MedPack by TELUS Health.
Receive fast, and free delivery of medications in 1 to 3 business days.*
*Some restrictions apply. Actual delivery times depend on origin, destination, weather conditions and other factors and are estimates only. Delivery is available across Canada, excluding Quebec.
Non-profit organization requests
If you’re a non-profit seeking program assistance, please submit your inquiry using our online form.
Contact us
If you have any questions about Internet for Good after reviewing
Frequently Asked Questions
, please contact us at [email protected]
.Success stories
Learn more about how our Connecting for Good programs are making a positive difference in communities across Canada.
Frequently Asked Questions
Health for Good Medical Alert
Low-cost access to 24/7 emergency support for older adults in need
Health for Good provides low-income older adults who have qualified for our Internet for Good® or Mobility for Good® for Seniors programs with access to a low-cost TELUS Health Medical Alert service.
TELUS Health Medical Alert
empowers older adults to live more confidently knowing that they have 24/7 access to emergency support at the push of a button. TELUS Health Medical Alert devices can include features like state-of-the-art fall detection13, Canada-wide location tracking14, and a new Caregiver app to share with loved ones.Who can apply
Anyone who qualifies for our Internet for Good and Mobility for Good for Seniors programs automatically qualifies for discounted TELUS Health Medical Alert services as part of Health for Good. For more information, please visit our
Connecting for Good for Seniors page
. TELUS Health Medical Alert Pendant
Go wherever life takes you knowing you’re connected to 24/7 emergency help with a
Medical Alert Pendant
.
24/7 support at the push of a button
State-of-the-art fall detection13
Advanced Canada-wide location tracking14
Caregiver app to stay connected with loved ones
TELUS Health Medical Alert Pendant is available to qualifying low-income adults 65 or older for $20 per month15 (regular price $80 per month) plus the $35 activation fee waived16.
LivingWell Companion Home
Feel more secure at home knowing help is at your side with
LivingWell Companion™ Home.
24/7 emergency support at the push of a button
Use at home up to 600 ft from the base station
Water resistant17
LivingWell Companion Home is available to qualifying low-income adults 65 or older for $10 per month15 (regular price $60 per month), plus the $35 activation fee waived16.
Frequently Asked Questions
For additional TELUS Health Medical Alert information, visit our
product FAQ page.