Low-income families
If you’re a low-income family, you may be eligible for our Internet for Good program.
See below for program details and how to apply.
Extending the impact of Internet for Good during the COVID-19 pandemic
We have empowered Schools across Alberta and BC to extend our Internet for Good offer directly to families in need. If you have school-aged children and are in need of Internet access, please discuss your situation with your child’s teacher or Principal. The school Principal will be able to request codes from TELUS on behalf of families in need at their school.
Note that if you would like to apply directly to TELUS you will need to meet the criteria outlined in the eligibility section below.
Learn more about how we are keeping students, educators and school communities connected.
Internet for Good
Internet for Good® provides thousands of low-income families in BC and Alberta with the tools and connectivity they need to succeed. Recipients must have children under the age of majority and be currently receiving the maximum Canada Child Benefit.
Program details
Internet connectivity for $9.95/month (plus applicable taxes) for 24 months; regular pricing thereafter
Speeds of up to 25 megabits per second (where available) and unlimited monthly data for 24 months
Option to purchase a low cost refurbished computer through BC Technology for Learning Society
No long-term contract or cancellation fees
Digital literacy support available at TELUS Learning Centres
Access to free TELUS Wise® workshops and resources, empowering you to participate safely in our digital world
Program details
Internet connectivity for $9.95/month (plus applicable taxes) for 24 months; regular pricing thereafter
Speeds of up to 25 megabits per second (where available) and unlimited monthly data for 24 months
Option to purchase a low cost refurbished computer through BC Technology for Learning Society
No long-term contract or cancellation fees
Digital literacy support available at TELUS Learning Centres
Access to free TELUS Wise® workshops and resources, empowering you to participate safely in our digital world
You can apply if you:
Receive the maximum Child Care Benefit
Can provide a recent Canada Child Benefit (CCB) statement showing your family net income of less than or equal to $31,120
Note: The Internet for Good account must be under the name of the individual named on page 1 of the CCB statement.
TELUS is participating in the Connecting Families Government of Canada program. If you received a letter with a unique access code, please visit connecting-families.ca to sign up.
How to apply
Confirm that you are eligible
Submit your approved documentation to internetforgood@telus.com
If you do not have access to email, you can mail your documents to:
TELUS
Attention: Internet for Good Program
510 West Georgia Street - Floor 23
Vancouver, BC
V6B 0M3
If applying by mail, please include your full name, return address, and contact phone number. If you provide an email address, we can expedite our response to your application.
Please note:
Documentation will be used for eligibility validation and then deleted or shredded. TELUS will be recording your name, mailing address, email (if applicable) and last four digits of a unique identifier.
Individuals are encouraged to enlist the help of a friend, family member or case worker to apply on their behalf if necessary
What to expect after you apply
We will review and respond to all applications within 2 weeks
If approved, you will be sent a code and a TELUS call centre phone number to call to sign up
The call centre agent can help you sign up for the service or help existing customers who qualify for this program to migrate from their current plan
Please note:
Documentation will be used for eligibility validation and then deleted or shredded. TELUS will be recording your name, mailing address, email (if applicable) and last four digits of a unique identifier.
Individuals are encouraged to enlist the help of a friend, family member or case worker to apply on their behalf if necessary
What to expect after you apply
We will review and respond to all applications within 2 weeks
If approved, you will be sent a code and a TELUS call centre phone number to call to sign up
The call centre agent can help you sign up for the service or help existing customers who qualify for this program to migrate from their current plan
Frequently asked questions
Success stories
Learn more about how our For Good programs are making a positive difference in communities across Canada.
Contact us
If you have any questions about the Internet for Good program please contact us at