2023 Indigenous Reconciliation & Connectivity Report

A depiction of the Hummingbird/Tsunalhduz, which signifies beauty and love. You see them in the height of summer/shen.
Learn more about TELUS’ reconciliation commitments and actions, and the remarkable outcomes that Indigenous communities are driving.
Art: Summer Sister Hummingbird | Tsunalhduz Sulhtus Shen
Johnny Ketlo III, Nadleh Whut’en
Photo: Fort Nelson, British Columbia, Ryan Dickie, Fort Nelson First Nation
Large sun in the style of Coast Salish art, a symbol of unity and life-giving abundance.

Our reconciliation commitment

TELUS, in partnership with Indigenous Peoples, is committed to progressing the path of reconciliation in a deeply meaningful way, and is dedicated to fulfilling our role and responsibilities in alignment with Indigenous-led frameworks of reconciliation.

Our guiding pillars

Our reconciliation strategy includes four guiding pillars that enable the greatest outcomes as informed by Indigenous Peoples. It is underpinned by the integration of Indigenous ways of knowing and ethical space into TELUS.
Art: Johnny Ketlo III, Nadleh Whut’en
A depiction of the Hummingbird/Tsunalhduz, which signifies beauty and love. You see them in the height of summer/shen.
Summer Sister Hummingbird | Tsunalhduz Sulhtus Shen
Collaborate with Indigenous governments and organizations to deliver advanced broadband connectivity to Indigenous communities within our serving area.
A depiction of Eagle/Sbalyan, meaning the ancestors and Creator are watching over you.
Ancestor Eagle | Sbalyan Dusneke
Enabling social outcomes
Develop and expand programs that look beyond connectivity to enable communities for longer-term prosperity and success.
A depiction of the Salmon/Talook, which feed the people and are the blood in the river veins of Mother Earth.
Season of the Salmon | Talook Ooza
Cultural responsiveness & relationships
Ensure culturally responsive customer experiences for Indigenous customers.
A depiction of the Caribou/Whudzih, is a migratory animal that feeds the people well and keeps them healthy and happy.
Walking Caribou | Whudzih Nuya
Economic reconciliation
Support sustainable economic participation and growth for Indigenous Peoples through involvement in TELUS’ business.

Our Indigenous reconciliation action plan

TELUS is working on implementing our first five-year Indigenous Reconciliation Action Plan (IRAP), remaining steadfast in our accountability to our reconciliation commitments. We continue to push for innovation and creativity through responding to the needs of Indigenous communities, and we have increased the number of commitments within our plan. We are pleased to share our Year 2 results.
An aerial photograph of Kotcho Creek, British Columbia
Photo: Kotcho Creek, British Columbia, Ryan Dickie, Fort Nelson First Nation

Nine members of the Indigenous Advisory Council gathered together.

Indigenous Advisory Council

Learning from Indigenous voices, TELUS has enlisted the services of experts in their field with lived experience to support our Indigenous Reconciliation Action Plan (IRAP).
Read more about the first four Advisors guiding TELUS’ Reconciliation Action Plan
. Details on the IRAP Advisory Council's Terms of Reference are found 
A cellular tower in a field

Enabling connectivity with Indigenous communities

Using TELUS' world-leading technology and passion for creating stronger, healthier communities, we strive to enable the greatest outcomes as informed by Indigenous Peoples.

Supporting Indigenous-led solutions

Learn how TELUS is putting our commitment to social impact into action.

Witness Blanket

Inspired by a woven blanket, the Witness Blanket is a large-scale work of art that bears witness to the experience and the legacy of Canada’s residential schools.
TELUS is honoured to partner with the Canadian Museum of Human Rights and master carver and artist Carey Newman to provide the funding, tools and resources to digitize the Witness Blanket.
The Witness Blanket bears witness to the experience and the legacy of Canada’s residential schools.
Photo: Jessica Sigurdson, CMHR

Indigenous Communities Fund

The TELUS Indigenous Communities Fund provides flexible grants to Indigenous-led programs supporting Indigenous Peoples across Canada. 
These grants support Indigenous programs and community initiatives meeting social, health, cultural ‌and community needs.
Indigenous artwork superimposed over an aerial view photo of Nootka Island, B.C.
Artwork: nch7mut | One Heart, One Mind, One People
míkw’achi7m | Marissa Nahanee, sḵwx̱wú7mesh and nisga’a Nation
Photo Credit: Mason Mashon, Saddle Lake Cree Nation

TELUS Pollinator Fund for Good

The TELUS Pollinator Fund for Good invests in entrepreneurs addressing the biggest challenges in health, education, agriculture and the environment, by connecting them with the resources and capital they need to grow and thrive.
A bee hovering over a flower

Supporting Indigenous Women at risk

Developed with Indigenous-led organizations, this program provides free smartphones and fully subsidized plans to Indigenous women at risk of or surviving violence, connecting them to emergency services, virtual healthcare and wellness resources, as well as to friends, family and other vital support networks.
A landscape photo of Howe Sound and surrounding mountains at sunset.
Photo: Atl’kitsem | Texwnéwets | Howe Sounds, B.C. David Ward, Lil'wat First Nation

Finding strength in connection

Listening and learning from Indigenous voices.
View related stories

TELUS’ commitment to artistic integrity

We are committed to supporting the artistic practices of Indigenous Peoples, while being mindful of the historic role organizations have played in the misappropriation of Indigenous art and culture. We have an obligation and responsibility to ensure that TELUS’ use of Indigenous art in our digital and physical spaces is respectful of Indigenous artists. TELUS works with each artist to ensure that they retain full intellectual property and control over their work.