Seniors


If you're a low-income senior, you may be eligible for our Mobility for Good® and Internet for Good® for seniors programs.

See below for program details and how to apply.

A senior couple share a smile while viewing their smartphone

Mobility for Good

Mobility for Good® for low-income seniors provides Canadian seniors receiving at least $6500 per year of the Guaranteed Income Supplement (GIS) benefit with low-cost wireless service. Customers can bring their own device or take advantage of a $75 discount towards the online purchase of a refurbished smartphone through our retail partner, Mobile Klinik.

Program details

Mobility for Good - 3GB 5G+

$
25
per month1
  • 3 GB of shareable2 data at speeds up to 2Gbps and unlimited data at reduced speeds per month3


  • Unlimited Canada-wide talk & text

Mobility for Good - 10GB 5G+

$
35
per month1
  • 10 GB of shareable2 data at speeds up to 2Gbps and unlimited data at reduced speeds per month3


  • Unlimited Canada-wide talk & text

What’s included in the plans?
Optional add-on

Health for Good Medical Alert

Health for Good provides low-income older adults who have qualified for our Internet for Good or Mobility for Good for Seniors programs with access to low-cost TELUS Health Medical Alert services. Get 24/7 access to live emergency operators starting at just $10/month. 

Live more confidently knowing that trained help is available at the push of a button.

A smiling woman standing in a sunny trail wearing a a TELUS Health Medical Alert Pendant

You can apply if you:

  • Receive the GIS benefit in the amount of at least $6500 per year

  • Can provide your Old Age Security statement, also known as the T4A(OAS), indicating an amount of at least $6500 paid to you in box 21 (net supplements paid)

How to apply

  • Apply online

Confirm that you meet the above eligibility criteria, then apply below.

  • Apply by mail

If you are unable to apply online, you can mail a copy of your documents to us. Please include your full name, return address, and contact phone number. If you provide an email address, we can expedite our response to your application. Please mail your application to:

TELUS
Attention: CART - Mobility for Good Program
4535 Canada Way
Burnaby, BC
V5G 1J9

As an option, you can download, print, and complete this form to help with your application. Please include both the form and a copy of your documents when mailing them to us.

Please note:


  • To avoid application processing delays, please ensure that your name, address and contents of Box 21 are clearly visible. To protect your privacy, black out the first 5 digits of your SIN and OAS numbers. Please do not black out all the digits.  

  • Documentation will be used for eligibility validation and then deleted or shredded. TELUS will be recording your name, mailing address, email (if applicable) and last four digits of a unique identifier. Do not send the original copy of your document as it will not be returned to you.

  • Individuals are encouraged to enlist the help of a friend, family member or case worker to apply on their behalf if necessary.

What to expect after you apply

  • We will review and respond to all applications within 1 week (response may be slower for mail in applications)

  • If approved, you will be sent a code along with information on purchasing a discounted phone from Mobile Klinik (if required) and instructions on how to sign up for the plan. If you cannot find the confirmation email in your inbox, please check your spam or junk mail folder.

  • We recommend that you secure a device prior to signing up for the wireless plan.

Frequently Asked Questions

A smartphone displaying MyCare – a free, virtual healthcare app connecting Canadians with health professionals.

TELUS Health MyCare

Healthcare in your hands. See a health professional from the convenience of your phone with TELUS Health MyCare, a healthcare app that’s free to download.

  • Video Chat with one of our licensed in-province doctors, counsellors or dietitians without leaving the house, even on evenings and weekends.

  • Use the symptom checker to get suggestions on possible courses of action. It’s powered by artificial intelligence and developed by a team of doctors and scientists.

  • Get a picture of your current health with the Healthcheck assessment tool.

TELUS Health Virtual Pharmacy

A pharmacy at your fingertips and medication management made easy. With Virtual Pharmacy, you can get medication delivered to your door. Download the Virtual Pharmacy app today.

A smartphone showcasing a convenient solution for managing prescriptions through the free TELUS Health Virtual Pharmacy app.

Order and request transferring prescriptions from any device.

Consult the pharmacist by video or phone, when it's convenient for you.

Easily manage your medications packed by date and time with MedPack by TELUS Health.

Receive fast, and free delivery of medications in 1 to 3 business days.*

*Some restrictions apply. Actual delivery times depend on origin, destination, weather conditions and other factors and are estimates only. Delivery is available across Canada, excluding Quebec.

Non-profit organization requests

If you’re a non-profit seeking program assistance, please submit your inquiry using our online form.

Contact us

If you have any questions about Mobility for Good after reviewing Frequently Asked Questions, please contact us at [email protected].

Success stories

Learn more about how our Connecting for Good programs are making a positive difference in communities across Canada.

Internet for Good

Internet for Good® provides low-income seniors in British Columbia, Alberta and some areas of Quebec with the tools and access they need to stay connected.

Program details

Internet 25

$
10
per month (plus taxes)4
  • Speeds up to 25Mbps5


  • 300GB of monthly data

Internet 50

$
20
per month (plus taxes)6
  • Speeds up to 50Mbps5


  • Unlimited monthly data

Internet 150

$
35
per month (plus taxes)7
  • Speeds up to 150Mbps5


  • Unlimited monthly data

What’s included in the plans?
Optional add-on

Health for Good Medical Alert

Health for Good provides low-income older adults who have qualified for our Internet for Good or Mobility for Good for Seniors programs with access to low-cost TELUS Health Medical Alert services. Get 24/7 access to live emergency operators starting at just $10/month. 

Live more confidently knowing that trained help is available at the push of a button.

A smiling woman standing in a sunny trail wearing a a TELUS Health Medical Alert Pendant

You can apply if you:

  • Receive the GIS benefit in the amount of at least $6500 per year

  • Can provide your Old Age Security statement, also known as the T4A(OAS), indicating an amount of at least $6500 paid to you in box 21 (net supplements paid)

How to apply

  • Apply online

Confirm that you meet the above eligibility criteria, then apply below.

  • Apply by mail

If you are unable to apply online, you can mail a copy of your documents to us. Please include your full name, return address‌ and contact phone number. If you provide an email address, we can expedite our response to your application. Please mail your application to:

TELUS
Attention: CART - Internet for Good Program
4535 Canada Way
Burnaby, BC
V5G 1J9

As an option, you can download, print, and complete this form to help with your application. Please include both the form and a copy of your documents when mailing them to us.

Please note:


  • Documentation will be used for eligibility validation and then deleted or shredded. TELUS will be recording your name, mailing address, email (if applicable) and last four digits of a unique identifier. 

  • Individuals are encouraged to enlist the help of a friend, family member or case worker to apply on their behalf if necessary.

  • The Internet for Good program is provided as a TELUS Wireline service only and is not available on our wireless network or for customers accessing TELUS High Speed Internet with a SmartHub.

  • Do not send the original copy of your document as it will not be returned to you.

What to expect after you apply

  • We will review and respond to all applications within 1 week (response may be slower for mail in applications)

  • If approved, you will be sent a code and instructions on how to sign up for the plan. If you cannot find the confirmation email in your inbox, please check your spam or junk mail folder.

Frequently Asked Questions

A smartphone displaying MyCare – a free, virtual healthcare app connecting Canadians with health professionals.

TELUS Health MyCare

Healthcare in your hands. See a health professional from the convenience of your phone with TELUS Health MyCare, a healthcare app that’s free to download.

  • Video Chat with one of our licensed in-province doctors, counsellors or dietitians without leaving the house, even on evenings and weekends.

  • Use the symptom checker to get suggestions on possible courses of action. It’s powered by artificial intelligence and developed by a team of doctors and scientists.

  • Get a picture of your current health with the Healthcheck assessment tool.

TELUS Health Virtual Pharmacy

A pharmacy at your fingertips and medication management made easy. With Virtual Pharmacy, you can get medication delivered to your door. Download the Virtual Pharmacy app today.

A smartphone showcasing a convenient solution for managing prescriptions through the free TELUS Health Virtual Pharmacy app.

Order and request transferring prescriptions from any device.

Consult the pharmacist by video or phone, when it's convenient for you.

Easily manage your medications packed by date and time with MedPack by TELUS Health.

Receive fast, and free delivery of medications in 1 to 3 business days.*

*Some restrictions apply. Actual delivery times depend on origin, destination, weather conditions and other factors and are estimates only. Delivery is available across Canada, excluding Quebec.

Non-profit organization requests

If you’re a non-profit seeking program assistance, please submit your inquiry using our online form.

Contact us

If you have any questions about Mobility for Good after reviewing Frequently Asked Questions, please contact us at [email protected].

Success stories

Learn more about how our Connecting for Good programs are making a positive difference in communities across Canada.