Families

If you’re a low-income family, you may be eligible for our Internet for Good program.

See below for program details and how to apply.

A mother and her daughter smile while viewing a laptop. The mother waves at the screen as they connect with family.

Internet for Good

Internet for Good® provides thousands of low-income families in British Columbia, Alberta and some areas of Quebec with the tools and connectivity they need to succeed. Recipients must have children under the age of majority and be currently receiving the maximum Canada Child Benefit.

Program details

Internet 25

$
10
per month for 24 months (plus taxes)1
  • Speeds up to 25Mbps2


  • 300GB of monthly data

Internet 50

$
20
per month for 24 months (plus taxes)3
  • Speeds up to 50Mbps2


  • Unlimited monthly data

Internet 150

$
35
per month for 24 months (plus taxes)4
  • Speeds up to 150Mbps2


  • Unlimited monthly data

What’s included in the plans?

You can apply if you:

  • Receive the maximum Child Care Benefit

  • Can provide a recent Canada Child Benefit (CCB) statement showing your family net income of less than or equal to $34,863

Note: The Internet for Good account must be under the name of the individual named on page 1 of the CCB statement.

TELUS is participating in the Connecting Families Government of Canada program. If you received a letter with a unique access code, please visit connecting-families.ca to sign up.

How to apply

  • Apply online

Confirm that you meet the above eligibility criteria, then apply below.

  • Apply by mail

If you are unable to apply online, you can mail a copy of your documents to:

TELUS
Attention: CART - Internet for Good Program
4535 Canada Way
Burnaby, BC
V5G 1J9

If applying by mail, please include your full name, return address, and contact phone number. If you provide an email address, we can expedite our response to your application.

Please note:


  • Documentation will be used for eligibility validation and then deleted or shredded. TELUS will be recording your name, mailing address, email (if applicable) and last four digits of a unique identifier. 

  • Individuals are encouraged to enlist the help of a friend, family member or case worker to apply on their behalf if necessary.

  • The Internet for Good program is provided as a TELUS Wireline service only and is not available on our wireless network or for customers accessing TELUS High Speed Internet with a SmartHub.

  • Do not send the original copy of your document as it will not be returned to you.

What to expect after you apply

  • We will review and respond to all applications within 1 week (response may be slower for mail in applications)

  • If approved, you will be sent a code along with information on purchasing a discounted phone from Mobile Klinik (if required) and instructions on how to sign up for the plan. If you cannot find the confirmation email in your inbox, please check your spam or junk mail folder.

  • We recommend that you secure a device prior to signing up for the wireless plan.

Frequently Asked Questions

Non-profit organization requests

If you’re a non-profit seeking program assistance, please submit your inquiry using our online form.

Contact us

If you have any questions about Mobility for Good after reviewing Frequently Asked Questions, please contact us at [email protected].

Success stories

Learn more about how our Connecting for Good programs are making a positive difference in communities across Canada.