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Personal Support page.

Reset Office Phone voicemail password

Office Phone voicemail password can be reset via Support Request

To reset your password,
Contact Us
 or follow the steps below to submit a
Support Request

  1. Open a
    Technical Support Request form
     The form can also be found in the
    Support Request
    section of your
    My TELUS Overview
    page. Select
    Go to Support Request
    >
    Technical Support
    >
    Technical Support

  2. Under
    Which account type is affected?
    , select
    Other Services

  3. Under
    Select account number
    , choose the account number associated with your office phone

  4. Under
    Which service does the issue relate to?
    , select
    Phone or Fax Line

  5. Under
    Please include instructions which might help us
    , enter
    voicemail password reset

  6. Under
    Add identifier number (optional)
    , enter your phone number

  7. Under
    Service address
    , provide the required information

  8. Click on
    Submit

Note
: Support requests are treated within 24 to 48h (Monday - Friday).

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