Follow our step-by-step guide on how to reconnect your Doorbell Camera to the internet

Watch this video and follow along with these instructions to help you reconnect your Doorbell Camera back to your business Wi-Fi network:

Hold the main button on your Doorbell and release it when the LED alternates green and red
Log in to the TELUS Secure Business app
Select Menu
Select Doorbell Camera
Select Settings
Select Add Camera
Choose your camera type and select Next
Type a name for your camera and select Next
Select Skybell from the list. Then it will scan for your Wi-Fi network
- Note: For iOS users, go into Settings on your iPhone and select Wi-Fi. Connect to the network SkyBellHD_XXXXXX and then return to the Secure Business app
If there is a notification that says “Internet may not be available”, allow the camera to connect to the Alarm network. Select Connect
Select your Wi-Fi network from the list and enter the Wi-Fi password. Select Next
The LED will double-flash orange, then alternate between blue and green for 30 seconds and finally arrive at solid green. If the LED gets stuck on the double-flash orange mode, then it is likely the Wi-Fi password was entered incorrectly
- Note: Configuring your doorbell should take a few minutes to complete
Make sure to Enable push notifications and select if you want your doorbell to trigger when the button is pushed and/or when motion is detected
Your video feed should show up under Doorbell Camera on your TELUS Secure Business app

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