Troubleshooting for TELUS Business customers: Optik TV remote control issues

Remote Control issues / Troubleshoot your Slimline 2 remote

Remote Control issues / Troubleshoot your Slimline remote

Remote Control issues / Troubleshoot your Classic remote

Remote Control issues / Purchase or replace your Optik TV remote

Remote Control issues / What to do if your remote is still not working

You're currently in Business Support. For help with a consumer service, visit our

newNotificationBanner

## Before you begin
Make sure to first identify your remote control as the steps vary slightly depending on which model you have: 
<img src="//images.ctfassets.net/9mt4r6ro1ay9/3HcDW6f16i1xLdD50NJ6oB/6859ac40647d22ad9868a506d36dbbac/b65dfd9f-2a21-4bc1-84a3-ade234377c05.png" width="500" height="auto" alt="Before you being troubleshooting, identify the kind of Business Optik TV remote control you have: Classic, Slimline or Slimline 2">

Troubleshoot Optik TV remote control issues 

CustomSwiftype (Page Title) - data-type="string"

CustomSwiftype (Page Title) -  name="title"

CustomSwiftype (Page Title & Page Description) - classname="swiftype"

Remote Control issues Swiftype Title

Get information on troubleshooting an Optik TV remote control that isn't working.

CustomSwiftype (Page Description) - data-type="text"

CustomSwiftype (Page Description) - name="body"

Remote Control issues Swiftype Description

Troubleshoot your remote control for Optik TV / SEO

Learn how to troubleshoot and fix your Optik TV remote control issues. Step-by-step guide for TELUS Business customers to resolve common remote problems.

Sorry, the content you are trying to access is not available in your province.